Who does what in Liverpool City Council?
Within the local government structure there are the elected members of council (councillors) who govern the council, and the council staff who form the council administration to undertake the day-to-day operations of a council.
Liverpool City Council is broken up into departments which manage different aspects of Council's operations. This organisational structure is available for download.
For information on Liverpool City's Mayor and Councillors, click here.
For more information on who does what in Liverpool City Council please click on the following highlighted links:
Role of the General Manager
 Every Council employs a General Manager. This is required by the Local Government Act, 1993 - an act of the state parliament, which sets out many of the rules about how councils must operate. The General Manager runs Council on a day-to-day basis.
It is the General Manager’s job to make sure that Council decisions are turned into action. The General Manager is responsible for employing Council staff, making sure that Council resources are utilised efficiently and Council objectives are achieved.
Letters to Council are generally addressed to the General Manager.
Council's General Manager is Mr Phil Tolhurst (pictured).
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Council's Departments
The organisational structure provides for five main groupings of staff in carrying out Council’s responsibilities:
Governance and Financial Services
The Governance and Financial Services directorate links all areas of the Council by providing the necessary support for financial management, purchasing, corporate and human resource services, as well as a strong focus on customer service, information and communication.
Council's Director Governance and Financial Services is Farooq Portelli (pictured right).
Departments in this directorate are:
- Finance
- Customer Services
- Human Resources
- Strategic Finance
- Rates
- Information Technology
- Property Services
- Purchasing
- Risk Management
- Alternative Dispute Resolution
- Corporate Policies
- Council Business Papers
- Legal Services
- Public Officer
- Records
- Forums.
Assets and Infrastructure Delivery
The Asset and Infrastructure Delivery directorates’ prime focus is on the delivery of infrastructure. Several assets and infrastructure teams plan, design and manage the upgrading of existing, and construction of new community assets such as roads, drainage, parks, recreation facilities and buildings.
Council's Director Assets and Infrastructure Delivery is Jeff Organ (pictured right).
Departments in this directorate are:
- Infrastructure Delivery:
- Section 94 Infrastructure Delivery
- Drainage and Floodplain
- Parks and Recreation
- Roads and Transport
- Buildings
- Asset System
- Design Services
- Capital Works Contracting
- Services
- Land (Surveyors)
- Projects
- Contracts
- Subdivisions.
City Services
The City Services directorate has a number of operations teams that manage our children’s services, library services, leisure centres, community development, open space and community buildings. It also includes a number of works teams that manage public space appearance, maintain transport and drainage assets and provide the needed plant and fleet services.
Council's Director City Services is David Tuxford (pictured right).
Departments in this directorate are:
- Community Facilities and Early Childhood Services
- Libraries
- Community Development
- Casula Powerhouse Arts Centre and the Liverpool Museum
- Civil Maintenance
- Emergency Services – RFS and SES
- Community Development
- Rangers and Parking Services
- Recreation and Open Space
- Noxious Weeds and Waterways
- Working Proudly.
City Strategy
The City Strategy directorate provides the policy and technical expertise needed to guide Liverpool through the challenges associated with rapid urban expansion and employment generating development. The activities of this directorate include strategic and land use planning, corporate planning and reporting, environmental, social and transportation planning, waste planning, Liverpool CBD place management and developer contributions.
Council's Director City Strategy is Milan Marecic (pictured right).
Departments in this directorate are:
- Strategic Planning
- Development Contributions
- Planning and Policy
- Rezoning
- Strategic Research
- Transport and Traffic Planning and Policy/Road Safety
- Social Planning
- Corporate Planning
- Corporate Reporting
- CBD Place Management
- 149 Certificates
- Air/Noise Planning and Policy
- Natural Environment Planning and Policy
- Water/Soil Planning and Policy
- Waste Planning and Policy.
City Planning
The City Planning directorate focuses on Statutory Planning and Building Services and encompasses the functions of building inspections, construction certificates, health inspectors, occupation certificates, development application assessments, the Design and Review Panel, the Independent Hearing and Assessment Panel, developer compliance and accreditation for places of public entertainment.
Council's Director City Planning is Adam Coburn (pictured right). 
Departments in this directorate are:
- Building Inspections
- Construction Certificates
- Health Inspectors
- Occupation Certificates
- Development Application
- Assessment Design and Review Panel
- IHAP
- Development Compliance
- Accreditation for places of public entertainment.
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Role of Council Officers
Liverpool City Council employs hundreds of staff, while other small councils in the country may have as few as 20 staff. These people are not elected but appointed. They are paid for their work.
Some of the people that Council employ work as labourers and clerical assistants. Others must have skills requiring technical training or a university degree.
Liverpool City Council employs many different people including librarians, childcare workers, town planners, social workers and engineers.
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Role of the public officer
It is a statutory requirement that all councils have a Public Officer, a role which serves a number of important functions. The Public Officer:
- may deal with requests from the public concerning Council's affairs
- has the responsibility of assisting people to gain access to public documents of Council
- may accept service of documents on behalf of Council
- may represent Council in any legal or any other proceedings
- has such other functions as may be conferred or imposed on the Public Officer by the General Manager.
The Public Officer serves directly under the direction of the General Manager.
Liverpool City Council's Public Officer is Ian Lacy. You can email the Public Officer or contact him by calling 1300 36 2170.
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