Select Customer Service request type

Below is a list of the request types that you can lodge online by selecting the appropriate request type. Once selected, click the continue button or alternatively click the description (where available) to list the related request types.

Select a Customer Service request type

Please select a Customer Service Request Type

Request Types Instructions Animal Issues This includes Animal Noise Complaints, Animals - Other Issues, Dead Animal for Collection on Public Property, Dog Attack, Dogs - Detained for Collection, Dogs - Stray or Roaming   Building/Engineering Inspection Bookings This includes All Building / Engineering Inspections, Construction Site Noise, Driveway Crossover Inspection, Other Building Issues, Overgrown Property Issues   Clean Up Services This includes Clean Up Bookings   Drainage Issues This includes Pipes - Blocked and Collapsed Issues, Pipes - Other Drainage Issues   Environmental Pollution This includes Air Pollution - Odours, Dumped Rubbish, Noise Pollution - Commercial/Domestic, Other Environmental Issues, Pollution - Creeks Rivers Lakes, Water Pollution - Stormwater   Mowing Requests This includes Mowing of Overgrown Nature Strips, Mowing of Parks Ovals Roundabout Street Gardens   Health Issues This includes Food and Hygiene Issues, Other Health Issues, Unhygienic Building Issues   Community Facility Issues This includes Bus Hire Issues, Childcare Centre Issues, Community Hall/Facility Issues   Parking Issues This includes All Parking Issues   Park/Oval Requests This includes Park Furniture - Bollards Chains Locks Copper Logs, Park Grounds - Noxious Weeds & Weed Control, Park Grounds - Top Soil Fertilisation Watering, Park Roads Maintenance, Park/Oval Building Maintenance, Park/Oval Lighting - Building Lights, Park/Oval Lighting - Floodlights, Park/Oval Line Marking, Park/Oval Litter & Litter Bins, Park/Oval Litter and Litter Bins Replacement, Park/Oval Other Issues, Park/Oval Pavement/Footpath Maintenance, Park/Oval Play Equipment-Maintenance, Park/Oval Play Equipment-New, Park/Oval Trees-New,Pruning,Removal of Fallen Tree   Rates Requests This includes Change of Mailing Address/Name for Rates Notice, Other Rates Issues   Road Requests This includes All Roads Street Furniture and Footpath Issues, Graffiti Removal, Potholes for Patching, Stormwater Pit - Blockage and Damage, Street Sweeping Requests   Water Restrictions This includes Illegal Use of Water   Traffic Requests This includes Bus Routes Stops and Shelters-Maintenance and New, Safety Issues-Traffic Facil/Intersections/Schools, Signposting and Linemarking - Maintenance and New   Street Trees This includes Removal of Fallen Street Tree / Branches, Street Tree Pruning, Tree Issues - Other   Abandoned Vehicles Please contact the local Police Station on Ph 9821 8444 regarding Abandoned Vehicles