Your Resource Recovery Service

Residents living in single-unit dwellings receive a 240-litre commingled recycling bin (yellow-lid), a 240-litre garden waste bin (green-lid)and a 140-litre garbage bin (red-lid). Residents living in the rural areas where garden waste can be managed on-site receive a 240-litre comingled recycling bin (yellow-lid) and a 240-litre garbage bin (red-lid).

For more information on Council's waste and recycling services follow the links below:

redlidbin

Click here for information on
how to use your red-lid bin

yellowlidbin

Click here for information on
how to use your yellow-lid bin

greenlidbin

Click here for information on
how to use your green-lid bin

Click on the link below for information about other Domestic Waste services provided by Liverpool City Council:

Frequently Asked Questions


What is Council's Policy on Domestic Waste?

Council's Policy on Domestic Waste, adopted 19 December 2011, effectively outlines what the terms and conditions are for the domestic waste and recycling service provided to Council ratepayers paying an annual Domestic Waste Charge.

The policy provides information and guidelines relating to:

  • The number and type of waste and recycling bins provided to each domestic residential property;
  • The presentation for collection and storage of mobile bins;
  • Charges for waste services;
  • The contamination of mobile bins;
  • The replacement of mobile bins;
  • Additional mobile bins;
  • The composting and worm-farming rebate; and
  • The collection of hazardous waste.

Why is Liverpool City Council moving forward on resource recovery?

Council's Waste Avoidance and Resource Recovery (WARR) Strategy adopted in 2005, identified that Liverpool could improve its environmental performance by providing an enhanced kerbside recycling service involving mobile bins of increased capacity and introducing regular fortnightly collections of garden organics. The WARR Strategy also identified that residual waste could be processed into valuable resources using Advanced Waste Treatment (AWT). Click here to view the WARR Strategy.


What is Advanced Waste Treatment?

The contents of the red-lid general waste bin are taken to SUEZ's Kemps Creek SAWT ARRT Facility for processing. This facility is licenced to process up to 134,000 tonnes of waste annually, with approximately 55 per cent being diverted from landfill. 

The Advanced Waste Treatment (AWT) process uses proven technology and offers holistic solutions for councils, converting organic waste from the residual waste stream into compost and mulch products, and recovering valuable resources such as aluminium, steel and plastic to be made into new products.

Click here for more information about the SUEZ Kemps Creek SAWT ARRT Facility


What is the domestic waste charge on my rates notice?

Council must levy a separate charge for domestic waste management services. The costs of these services cannot be financed from ordinary rates and the charge must be sufficient to recover the reasonable costs of providing the services. With the State Government landfill levy and landfill operating charges, landfill disposal costs have increased and will continue to increase each year. Our domestic waste charge is set annually based on the Domestic Waste Management Collection Service cost to Council.

Domestic waste management charges include garbage, clean-up and recycling services. For the majority of residents this consists of a three-bin system: 240L commingled recycling bin, 240L commingled garden waste bin and a 140L general waste bin.

Click here to view the current year's Domestic Waste Management Charges.

Domestic waste management charges are exempt from Goods and Services Tax (GST), under Division 81, determination entitled a New Tax System (Goods and Services Tax) (Exempt Taxes, Fees and Charges) Determination 2001.


Who owns the residential waste bins?

The residential waste bins allocated to your property are owned by Council's collection contractor, JJ Richards. The bins are NOT to be removed from the property if you move home.

If you are renting and there are no bins at your new address, you should contact your real estate agent and they will arrange delivery of a set of bins for you.


What bins should I have at my property and how often will they be collected?

Residents in single-unit dwellings (houses) in urban areas are provided with a standard service:

  • One 240 litre yellow-lid recycling bin collected fortnightly
  • One 240 litre green-lid garden waste bin collected fortnightly
  • One 140 litre red-lid garbage bin collected weekly

Please note: Residents living on rural properties do not receive a garden waste collection service for their garden waste as these properties have the space to manage their garden waste on site. Residents on these properties will receive a larger 240 litre garbage bin. If you would like further information please contact Council's Customer Service Centre on 1300 36 2170.

Residents in townhouses and villas will be provided with:

  • One 140 litre red-lid garbage bin collected weekly
  • One 240 litre yellow-lid recycling bin collected fortnightly
  • One 240 litre green-lid garden waste bin collected fortnightly (provided on request at no additional charge to the resident)

Residents in multi-unit dwellings (flats and units) are provided with:

  • One 240 litre red-lid garbage bin shared between two units, collected weekly
  • One 240 litre yellow-lid recycling bin shared between two units, collected weekly

Multi-unit dwellings that have limited space for bin storage receive more frequent services during the week to accommodate this limitation.


Where does my recycling, garden waste and garbage go once collected?

The contents of your yellow-lid recycling bin (paper, cardboard, plastics, glass containers, metal containers) are taken to the VISY Recycling Materials Recovery Facility (MRF) located at Smithfield for recycling.

The contents of your green-lid garden waste bin (twigs, flowers, lawn clippings and leaves) are composted by SUEZ and Australian Native Landscapes located at Kemps Creek.

The contents of your red-lid garbage bin (food scraps and other domestic rubbish) are processed at SUEZ's SAWT ARRT Facility located at Kemps Creek. Click here for more information about the SUEZ SAWT ARRT.


How do I find out when my recycling and garbage bins are emptied?

Click here to download the correct recycling calendar for your property. You can view, print or save your calendar once you have entered your residential property address.

* Search is available for houses, villas and townhouses only. Residents of units and apartment blocks are advised to contact Council Council’s Customer Service Centre on 1300 36 2170 to confirm their bin collection day.

If you would like a generic recycling fridge calendar to be mailed to you or if you are experiencing issues with downloading your bin collection calendar, please contact Council's Customer Service Centre on 1300 36 2170.


Why is it important to recycle correctly?

Placing the incorrect items in your yellow-lid recycling bin results in contamination of a whole truckload of recycling. Don't put your recycling efforts and your community's recycling efforts to waste by placing incorrect materials in your recycling bin.

Click here to download the Waste Services Booklet to find out which household items you can and can't recycle.

If you would like help with your bins and what items belong in each bin, contact Council's Customer Service Centre on 1300 36 2170. Council can also provide you or your block of units with educational material that includes multi-lingual brochures, stickers and signage for bin bay areas.


Why should food and organic waste be recovered from landfill?

In landfill, food and organic waste produces significant quantities of greenhouse gases. By recovering food and organic waste and combining it with garden waste there will be a significant reduction of greenhouse gas emissions produced by Liverpool residents. A combination of food and garden waste produces higher quality compost than garden waste alone.


What happens if the bins are lost, stolen or damaged?

If your bin goes missing or is stolen you must contact Council's Customer Service Centre on 1300 36 2170 so we can conduct an investigation of your lost bin. If your bin is unable to be found it will be replaced at no cost.

If your bin is damaged you must contact Council's Customer Service Centre on 1300 36 2170. The bin will be inspected to determine whether it can be repaired. If your bin is beyond repair due to damage as a result of normal wear and tear or by the collection crew, a replacement bin will be provided free of charge.


Special Event Bins: I'm having a party and need more bin space. Can Council help?

Worried that you won't have enough bin space to dispose of waste and recycling after your birthday party, barbeque or Christmas get-together?

Council can provide you with temporary Special Event Bins (One 240L garbage and 240L recycling bin) for occasions where additional waste is generated. Click here for the current year's Domestic Waste Management charges. Advanced payment is required and this can be done in person at Council's Customer Service Centre or over the phone using a credit card.

Requests for special event bins must be made before 3pm Wednesday for delivery on the following Friday. Bins will then be removed on Monday. Delivery and removal of bins is not available on weekends.

For further information, or to order your bins contact Council's Customer Service Centre on 1300 36 2170.


What do I do if I need a larger garbage bin or an additional recycling or garden waste bin?

Council is committed to sustainable waste management which promotes avoiding the generation of waste where possible and maximising recovery of recyclable material. If you are doing as much as you can to avoid, reduce, reuse and recycle but still believe you require an additional domestic waste service, you must go through an application process with Council. This may include a waste audit of your current bin to determine your eligibility for an additional bin.

Prior to making an application, consider the following:

  • Are you recycling as much as possible?
  • Do you generate more recycling or green waste rather than garbage?
  • Alternatives to waste disposal like composting or worm farming which can reduce waste by 50% (Did you know that Council offers a $50 rebate to eligible residents who purchase a compost bin or worm farm?

The current system was selected as the most suitable system to collect domestic waste in the Liverpool area that would meet residential waste service needs, cost, convenience and to maximise resource recovery. By receiving the third garden waste bin, your actual bin capacity provided has increased from 420 litres per week (standard service option) to 620 litres per week.

On average, more than 50 per cent of household generated waste is food and garden waste. The introduction of the garden waste bin allows garden waste to be placed in this bin instead of your garbage bin, where it will be composted and mulched.

A larger bin may be obtained if your household meets set requirements as determined by Council. To find out if you are eligible for a larger bin contact Council's Customer Service Centre on 1300 36 2170.

How to apply for a larger red-lid waste bin or for an additional waste, recycling or garden waste service:

Once your application has been thoroughly assessed, you will be informed as to whether or not you have been successful in your request for an additional waste/recycling service or larger red bin.

Please note: Owner consent is required as the owner is responsible for the payment of the charge in conjunction with payment of rates.


I am elderly or have a medical condition and I am physically unable to present my bins for collection. Is Council able to assist in some way?

An infirm service is available upon request and at no charge for residents of single lot dwellings (houses) who are not able or have difficulty wheeling their bins to and from the kerbside for collection. This difficulty may be because the resident is aged and frail and living alone or may have physical impairment or a medical condition. This service will be provided once evidence from a registered service provider, case manager or medical specialist, as to the physical or medical condition that prevents a resident from being able to maneuver a mobile bin, is received and the property to which the service is requested, is inspected and approved by Council. This service is known as an Infirm Service.


Your Yellow-lid Recycling bin

Your commingled yellow-lid recycling bin allows you to place all your recyclable materials into the one bin.

Place ONLY the following items in your recycling bin:

YELLOWbinstretchedforwebsite

Don't forget! You can also dispose of the following into your yellow-lid recycling bin:

  Empty aerosol cans (remove lid and spray button)
Telephone directories
Cereal and food boxes (must be free from food residue)
Office paper
Envelopes with plastic windows
Junk mail
Egg cartons (cardboard only)
Books
Postcards and greeting cards
Shoe boxes
Fabric softener, detergent, shampoo and conditioner bottles

DO NOT place the following items into your yellow-lid recycling bin:

Garden waste (place in your green-lid garden waste bin. Did you know that Council offers residents a $50 rebate on the purchase of a compost bin or worm farm? Click here for more information)
Nappies (place in your red-lid garbage bin)
Household rubbish (place in your red-lid garbage bin)
Light bulbs and broken glass (wrap and place in your red-lid garbage bin)
Foam including meat trays (place in your red-lid garbage bin)
Plastic bags and wrapping (check with your closest supermarket if they participate in a plastic bag recycling program)
Paint and Chemicals (Drop off oil, paint and more at Council's Community Recycling Centre (CRC) located at 99 Rose Street, Liverpool. Drop hazardous chemicals off at the next Chemical CleanOut event).
Crockery and ceramics (donate to charity or wrap and place in red-lid garbage bin)
Syringes and medical waste (Dispose of sharps responsibly. Click here for information about Council's Be Sharp Safe Program)

Single unit dwellings (houses, villas and townhouses) are provided with a 240 litre yellow-lid bin collected fortnightly.

Multi unit dwellings (units and flats) are provided with a 240 litre yellow-lid bin shared between two units and collected weekly.

If you are unsure about which week your recycling is collected follow the simple steps below or contact Council's Customer Service Centre on 1300 36 2170.

Once collected your recyclable materials will be taken to VISY's Materials Recovery Facility (MRF) located at Smithfield. Recyclable materials collected are broken down and the materials are used to make something new, rather than extracting new resources and materials from our environment. The sorting process is done by both people and mechanised 'positive' sorting.

Click here to find out what happens to your recycling once your yellow-lid recycling bin is emptied into the recycling collection vehicle.


Your Green-lid Garden Waste bin

Place ONLY the following items in your garden waste bin:

GREENbinstretchedorebsite

DO NOT place the following items into your green-lid garden waste bin:

Food scraps (Did you know that Council offers residents a $50 rebate on the purchase of a compost bin or worm farm? Click here for more information If you do not have a compost bin or worm farm please wrap and dispose of food scraps in your red-lid garbage bin).
Soil and dirt
Paint and Chemicals (Drop off oil, paint and more at Council's Community Recycling Centre (CRC) located at 99 Rose Street, Liverpool. Drop hazardous chemicals off at the next Chemical CleanOut event).
Crockery and ceramics (donate to charity or wrap and place in red-lid garbage bin)
Plastic bags and wrapping (check with your closest supermarket if they participate in a plastic bag recycling program)
Recyclable materials (place in your yellow-lid recycling bin, click here for more information about what can and can't be recycled)
Household rubbish (place in your red-lid garbage bin)
Nappies (place in your red-lid garbage bin)

Single unit dwellings (houses, villas and townhouses) are provided with a 240 litre green-lid bin collected fortnightly.

Please note: if you live in the rural areas, you do not receive a garden waste bin, as your garden waste can be managed on site. Instead, you are provided with a 240 litre red-lid garbage bin.

Multi-unit dwellings (units and flats) may receive a garden waste bin upon request. Please contact Council's Customer Service Centre on 1300 36 2170 for more information.

Your garden waste bin is collected from the kerbside and taken to Australian Native Landscapes where it is turned into nutrient rich compost and mulch. It is important that you place ONLY the correct items in your garden waste bin. If your garden waste is contaminated with incorrect materials it can not be recovered and returned to the environment as valuable mulch or compost.

Some residents may already be managing their garden waste on their own property by composting or mulching, which means you are already achieving great outcomes in waste avoidance and resource recovery. Council encourages you to continue home composting as you are contributing to achieving excellent sustainability outcomes!

Did you know that a $50 Composting & Worm Farming Rebate is available for eligible residents? Click here for more information about this rebate.


Your Red-lid Garbage bin

Place ONLY the following items in your red-lid garbage bin:

REDbinstretchedforwebsite

DO NOT place the following items into your red-lid garbage waste-bin:

Garden waste (place in your green-lid garden waste bin)
Gas bottles (Drop off at Council's Community Recycling Centre (CRC) located at 99 Rose Street, Liverpool or at the next Chemical CleanOut event)
Car batteries (Drop off at Council's Community Recycling Centre (CRC) located at 99 Rose Street, Liverpool or at the next Chemical CleanOut event)
Paint and chemicals (Drop off oil, paint and more at Council's Community Recycling Centre (CRC) located at 99 Rose Street, Liverpool. Drop hazardous chemicals off at the next Chemical CleanOut event).
Building materials (Dispose of at your local resource recovery facility. Fees may apply) 
Syringes and medical waste (Dispose of sharps responsibly. Click here for information about Council's Be Sharp Safe Program)
Motor oils and fuels (Drop off oil at Council's Community Recycling Centre (CRC) located at 99 Rose Street, Liverpool. Drop fuels off at the next Chemical CleanOut event).
Recyclable materials (Place in your yellow-lid recycling bin, click here for more information about what can and can't be recycled)

On average every household produces approximately one tonne of waste per year. Your waste is collected from the kerbside and taken to SUEZ's SAWT ARRT facility at Kemps Creek. Here, the waste will be further sorted to recover any other materials, such as food, to be diverted from landfill.

Note: Should rural properties need to they may dispose of garden prunings in their red-lid garbage bin.


Last updated on 27 Nov 2017