EXTENSION OF STAY-HOME ORDER: Please be advised that the NSW Health stay-home order will affect Council events and access to facilities until Saturday 28 August. Visit the NSW Health website for details and updates

Check how Council's services, venues and facilities are affected

COVID-19 support

Changes to COVID-19 restrictions: Information for small businesses

Due to updated health advice, the following changes come into effect across Greater Sydney including the Central Coast, Blue Mountains, Wollongong and Shellharbour until 11.59pm on Friday, 30 July:

From 11.59pm on Saturday, 17 July:

  • Most retail premises are required to close (‘click and collect’, takeaway and home delivery can still operate).
  • Retail premises that can remain open include supermarkets, grocery stores, pharmacies and chemists, and petrol stations. For the full list, view the NSW Government website.
  • In addition to the stay-at-home rules, residents of Fairfield, Canterbury-Bankstown and Liverpool LGAs cannot leave their LGA for work except for emergency services and healthcare workers (including aged care and disability workers).

From 12.01am on Monday, 19 July:

  • All construction and non-urgent maintenance, including cleaning services, and repair work on residential premises, are to be paused.
  • This means that work is not to be carried out on a construction site in Greater Sydney, unless the work is urgently required for the following purposes: 
    • to ensure the safety or security of the construction site
    • to deal with environmental risks
    • to maintain and ensure the integrity of critical plant equipment or assets, including partially completed works, that would otherwise deteriorate
    • to receive deliveries of supplies that would otherwise deteriorate
    • to maintain public utilities
    • to ensure the safe operation of existing transport infrastructure
    • by or on behalf of NSW Health in response to the COVID-19 pandemic
    • because of an emergency.

View page 23 (section 24AB) of the Public Health Order for more information.

  • Businesses cannot carry out cleaning, repairs, maintenance, alterations, additions or other trades at residences, unless the work is urgently required:
    • to ensure the health, safety or security of the place of residence or the members
    • of the household, or
    • because of an emergency.

View page 19 (section 22A, sub clause 4B) of the Public Health Order for more information.

From 12.01am on Wednesday, 21 July, employers must allow employees to work from home if the employee is able to do so.

Read the media release for more information. To stay up to date, visit the NSW Government website.

Liverpool City Council recognises that many of our local businesses are facing challenges as they adapt during this time. We want to assure you that Liverpool remains a city of opportunity and Council is doing all it can to help.

Throughout this period we are reaching out to local businesses to find out how we can help. If you haven’t heard from us and would like to talk to a business support officer, please call 1300 36 2170 or email us at business@liverpool.nsw.gov.au.

As we continue discussions with businesses and source new information, we will make every effort to update this webpage as much as possible. You can also subscribe to our Liverpool Business Connect e-newsletter for updates and opportunities direct to your inbox.

Click here for current information about Council's services and facilities.

COVID-19 Business Support Grant applications open

Applications have opened for the 2021 COVID-19 Business Support Grant. Eligible NSW businesses, sole traders and not-for-profit organisations may be eligible to apply for a grant of up to $15,000 via the Service NSW website. To view the eligibility criteria and apply for the Grant click here.

Brief summary of financial assistance available 

 Details
2021 COVID-19 Business GrantOne-off payments between $7,500 and $15,000 are available to eligible businesses depending on the decline in turnover experienced during the restrictions.
JobSaverFortnightly payments to help maintain employee headcount (as at 13 July) and provide cashflow support to businesses.
COVID-19 Micro Business GrantsA fortnightly payment of $1,500 for businesses with a turnover between $30,000 and $75,000.
Payroll Tax Waivers and Deferrals Payroll tax waiver of 25 per cent for businesses with Australian wages of between $1.2 million and $10 million that have experienced a 30 per cent decline in turnover, as well as payroll tax deferrals and interest free repayment plans.
Small Business Fees and Charges RebateFunds can be used to offset the costs of eligible NSW and local government fees and charges paid from March 2021.
Dine & Discover NSW Voucher Scheme ExtensionExtension of the scheme until 31 August 2021.

For more information please refer to the Service NSW website or to speak to a Service NSW Business Concierge, please call 13 77 88 or request a call back by completing this online form.

Council support for businesses

  • Free assistance from Council's Planning Advisory team to seek any necessary Council approvals should you wish to operate your business from home or offer new products or services which has not been done before. Contact Council on 1300 36 2170 or email us to speak to the Planning Advisory team.
  • Visit our local Marketplace to connect with other businesses, find new partnerships and offers to help your business grow.
  • Visit our local jobs portal to discover local opportunities in the sector that suits your experience.
  • Visit our how-to guide for businesses to enhance their online presence.
  • Get online quickly, cheaply and effectively with our free webinar series to continue to reach existing and new customers. You can watch recordings of the webinar series on our YouTube channel.
  • Liverpool City Library members have free access to Lynda, an online learning portal created by LinkedIn which features thousands of courses that could help you improve your technical, creative and professional business tools. Simply visit the Lynda learning portal, login with your library card number and pin to start learning. Click here to setup a Liverpool City Library membership.

#LoveLivo Support Local campaign

If you’re a small business and still open, complete this form and we’ll add you to our ‘Open for Business’ directory to help let the community know. You should also use the hashtag #LoveLivo when sharing updates on social media about your trading hours and any offers the community may find of interest. Residents are also being encouraged to shop local and to use the #LoveLivo hashtag to help spread the local love.

Opportunities to do business with Council

Council regularly lists opportunities for suppliers, contractors, professional services and consultants to do business with Council through formal tenders. Businesses may also be able to get involved with Council events - please visit our event Expressions of Interest page for a list of current opportunities.

For further detail on the below initiatives, contact a Business Support Officer on 1300 36 2170 or email us at business@liverpool.nsw.gov.au.

NSW Government and Health COVID-19 Resources available in over 50 languages 

NSW Government and Health have a wealth of resources available in over 50 languages to help you and your customers.

Resources include fact sheets, posters and print resources, digital banners and social media tiles which you can download to share with your staff and customers in-store and online.

Please refer to the following links:

The NSW Small Business Commissioner website provides a wealth of information about your employer obligations, managing employee leave, business contingency planning and consumer rights. This website also provides detail of which ‘non-essential’ businesses may be temporarily restricted from trading by the Australian and NSW Governments to protect the community, with links to financial support.

Visit the Fair Work Ombudsman website for specific information about COVID-19 and workplace laws, including information on stand downs from work, working arrangements impacted by school closures, and pay and sick leave entitlements.

Austrade has important up-to-date information for exporters on international markets and logistics.

Business Connect advisory support (available in English, Arabic, Vietnamese and Chinese)

If you would like personal support, a Business Connect Advisor can help you strategise how best to navigate your business through this period. Advisors speak languages other than English including Arabic, Vietnamese and Chinese.

To book a free advisory session through the Business Connect program and connect with an advisor, email Council at business@liverpool.nsw.gov.au.

Recruitment and talent

While many businesses have been adversely affected by COVID-19 and are reducing their workforces, there are some areas of the economy which have an increased demand for workers. If you need help hiring someone during this period, please email Employment Officer, Liz Young at youngl@liverpool.nsw.gov.au for information and assistance.

COUNCIL RESOURCES

Tips to Get Your Business Online

Council has provided a simple how-to guide for businesses to enhance their online presence.

Webinars

Council created a free webinar series to help businesses get online quickly, cheaply and effectively to continue to reach existing and new customers. You can watch recordings of the webinar series on our YouTube channel.

Lynda 

Liverpool City Library members have free access to Lynda, an online learning portal created by LinkedIn which features thousands of courses that could help you improve your technical, creative and professional business tools. Simply visit the Lynda learning portal, login with your library card number and pin to start learning. Click here to setup a Liverpool City Library membership.

OTHER RESOURCES

TAFE NSW is offering fee-free online short courses to help the community make use of their time in isolation. You can learn practical administration or business skills, improve your leadership performance or enhance your digital impact.

Other organisations in our network running webinars and workshops to support businesses include:

Mental health support

We know businesses are doing it tough. Please reach out to a mental health professional should you, your employees, family or anyone else you know require support.

Lifeline can be reached 24/7 on 13 11 14.

Business Resilience Development Program

Council's Resilience Development Program ran from 3 August to 30 September 2020. The program equipped small business owners with tools to ensure they are agile and responsive during this challenging climate.

If your business is interested in participating in a similar program in the future, please email us business@liverpool.nsw.gov.au.