Business Resilience Development Program

Liverpool City Council recognises that many of our local businesses are facing challenging conditions as they adapt during the COVID-19 pandemic. In April we adopted a comprehensive resilience package to keep businesses going, people in jobs and ensure community members receive financial assistance during these difficult times.

The aim of the eight-week Resilience Development Program is to equip small business owners with tools to ensure they are agile and responsive during this challenging climate.

The program will include a mix of the below.

Expert workshops
Four online group workshops exploring the below topics:

  • Identification and confirmation of new business models - Identify how to renew or improve business models to adapt to the post COVID-19 environment and understand how to create an effective business “scenario”.
  • Digital strategy post COVID-19 - Explore effective but easy-to-implement tactics to improve website content, raise your business profile and ranking to ensure it is meeting the needs of the business.
  • Financial resilience - survive and thrive beyond COVID-19 - Examine key drivers of profitability, how to create better efficiencies and how these link to long-term financial resilience such as recovering and/or consolidating debt, reducing expenses and selling assets.
  • Innovative thinking method - Introduction to the innovative thinking method to help identify ways to pivot, such as how products or services can be changed/improved to ensure greater sales in the post COVID-19 economy.

One-on-one coaching
Work with expert coaches on challenges and strategies specific to your business.

Online networking
Access an online networking platform to get ongoing support from coaches and peers, build partnerships and share learnings.

Tools and templates
Leave the program with ready-to-implement strategies with the help of useful tools and templates.


Takahiro Kubota began his career at one of Japan's biggest multinationals, with more than 27,000 employees and $13 billion in annual sales. With a focus on strategic development, assisted many global companies to expand and improve their profit ratio.

Taka moved to Australia and established Global Solutions Strategies (GSS) in early 2006 and has since worked with over 900 SMEs, and provided assistance to Federal, State and local governments by acting as their Small Business Specialist/Lead Consultant. As Founding Mentor and Sales/Marketing Adviser, he also provides mentoring and coaching services to the residents of iAccelerate, one of Australia’s leading incubators/accelerators.

Get involved

If you wish to participate, please complete this EXPRESSION OF INTEREST FORM by 5pm, Monday 27 July 2020 to be considered. The program will commence 3 August 2020 and run until 30 September 2020. Please your completed application form to Tracy Lee, Business Programs Officer at

*Please note this program is only open to businesses registered and/or located in the Liverpool Local Government Area. Places are limited and completing the Expression of Interest form does not guarantee entry into the program.

Successful applicants must commit to attending all four webinars. Webinar times will be finalised in consultation with program participants. One-on-one mentoring will be booked at mutually convenient times during the program period.

For more information about the program, please contact Tracy at or on 02 8711 7730.

Click here for further information about what support is available to businesses from Council, other levels of government and those in our wider network.