Animal Care

Cats and dogs and are an important part of the community. Many people enjoy having an animal for fun, companionship and security. It is important that all owners practice responsible pet ownership.

Compliance Information

The following compliance information is intended to help promote responsible pet ownership in the community.

For a limited time, Council is offering residents a fifty per cent discount on having their pets desexed.

Apply online or call customer service 1300362170 for more information.

In order to be eligible for this program owners must prove they are a Liverpool resident by means of driver’s license or Council rates notice.

Terms and conditions apply. Places are limited.

Council will send a voucher to eligible applicants. Once you have your voucher, you will need to book an appointment with a participating vet.

Participating vets:

  • Gill Ave Vet Hospital
  • Liverpool Vet Hospital
  • Elizabeth Drive Hospital
  • Moorebank Vet Hospital

Terms and Conditions

  • Applicant must be the microchipped owner of the animal and be a Liverpool City Council resident. Proof may be required.
  • All Vouchers issued during this program are valid for June 2019.
  • Should your animal be in season (on heat), there will be an additional charge to be paid directly to the vet by you. If you suspect this, please discuss the fee with the vet. If you suspect your animal is pregnant, please discuss with the vet if it is appropriate to proceed, and if so, what additional fee will have to be covered by you.
  • If either of your male cat’s/dog’s testicleshave not descended, there will be an additional charge to be paid directly to the vet by you. Please discuss this cost with the vet.
  • Microchipping is a requirement and will be included with this program. However, please be aware that once your pet is microchipped, it is compulsory to register your animal on the NSW Companion Animal Register. In addition, if your pet is not vaccinated, we strongly recommend you take the opportunity to have your pet vaccinated, however please note the cost for this will be your responsibility.
  • This program CAN NOT be combined with any other Council program or offer.
  • Program not available for rescue groups, breeders or trap neuter release (TNR) animals.

Cats

Keep cats secured in catteries:

  • Contain cats, particularly at night, in order to restrict roaming outside its place of residence which can lead to potential nuisance complaints being lodged to Council;
  • House training - placement of kitty litter, and provision of readily available food sources, including water;
  • Cats should wear a collar with name, address where it resides and the owner's contact number;Cats should have a bell attached to their collar to warn birds; and
  • If your cat goes missing call the Liverpool Animal Shelter.

The guide How to be a Responsible Cat Owner contains more helpful information on the responsibilities of cat owners.

Dogs

Dogs should always be kept on a lead when out in public, except in off lead parks.

Train your dog to:

  • Reduce unnecessary barking;
  • Reinforce territorial boundaries;
  • Increase socialisation skills to reduce potential acts of aggression;
  • Exercise daily. Your dog should be exercised for at least half an hour per day;
  • If your dog goes missing call the Liverpool Animal Shelter.

The guide How to be a Responsible Dog Owner contains more helpful information on the responsibilities of dog owners.

General information

Permanent identification (microchipping) of cats and dogs occurs from 12 weeks of age:

  • Lifetime registration of your dog (from 6 months of age);
  • Dogs and cats must wear identification tags attached to collars showing name and the owner's address and telephone number;
  • Restrain your pets from roaming free outside of the safety of your property;
  • Ensure adequate secure perimeter fencing surrounds your property to keep your pet in;
  • Clean up after your pet has toilet breaks within your property and in public places;
  • Reduce excessive noise from your pet.

Welfare

Owners must:

  • Provide their pet with a balanced diet and clean, cool water at all times;
  • Provide adequate shelter suitable for all weather conditions;
  • Ensure they are well socialised, trained and exercised;
  • Make regular veterinary check ups;
  • If you have no plans to further breed your cat or dog, you are strongly encouraged to have it desexed (permanently sterilised) to prevent unwanted litters.

Make sure your pet is looked after when you go away. If you are using a cattery or kennel, make sure they comply with the NSW Animal Welfare Code. To report any animal welfare issues please contact the RSPCA.

Fines

The NSW Companion Animals Act, 1998 covers many responsibilities and liabilities as well as fines.There are heavy fines for dogs that are declared dangerous or restricted.

Council's animal education programs are delivered by staff from the Rangers and Parking Services Unit via:

  • School visits;
  • Attendance at Council open days and community meetings;
  • Information via the post addressing permanent identification and lifetime registration issues;
  • Patrols of parks and facilities;
  • On Council's website; and
  • Local newspaper articles on Council initiatives and animal management tips.

Please contact Liverpool City Council for more information.

Registration

A one-off fee applies for pet registration.

To register your pet, bring your pet’s identification certificate and any other relevant documents to Council's Customer Service Centre or you can email the documents and one of our friendly staff will contact you for credit card details.

Please note payments cannot be excepted unless all relevant paperwork has been submitted to Council.

You can pay online once you have created your profile at NSW Pet Registry. or email for pet registration fee enquiries.

Microchipping

Pet microchip records can only be created by a Vet, or an authorised microchip implanter.

Ensure they have added your pets microchip details to the NSW Pet Registry before you try to claim your pet.

Change of Ownership

It is the responsibility of the person selling or giving away a dog or a cat to effect a change of ownership.

Change of ownership forms are available by downloading and completing the NSW Companion Animals Register Change of Owner/Details Form or by visiting your local veterinary clinic.

Unless your details are correct on the Register you may not be re-united with your pet if it is lost.

You must tell Council when:

  • You changed any of your personal details (within 14 days);
  • Your pet is missing more than 72 hours (within 96 hours); or
  • When your pet dies (within 28 days).

Free Microchipping Day

Council holds a free microchipping day for local residents at the Spring Expo each year.

To ensure safety all dogs must be on a leash and cats in carriers when you bring them to the event or you will be turned away.

For further information on this event please contact Council.

Injured Animals

Injured animals should be reported to the following organisations:

If your pet dies you must notify Council within 28 days.

Lost Pets

If your pet has been missing for more than 72 hours, please notify the following organisations within 96 hours:

Adoption

Looking to adopt an animal? Search here for dogs, cats and other pets.

Dog attacks should be reported to council on 1300 36 2170 as soon as possible. The more information you can give customer service representatives, the better.

This information should include:

  • Where the attack occurred;
  • A description of the attack;
  • A description of injuries and whether medical attention was required;
  • A description of the dog(s) in question;
  • If possible, details of the dogs’ owners; and
  • Your contact details.

Once Council has as many of these details as possible, rangers will investigate the attack as soon as possible.

There are a range of solutions that may reduce your dog barking. Read about them in Council's Barking Dog Fact Sheet.

There are steps you can take if a neighbour’s pet is causing you problems. Talk to the owner as they may not be aware of the problem. If the owner is unapproachable or does not agree that a problem exists, you can contact the Community Justice Centre.

Where there is a barking dog issue, you must keep a record of the date and times of the barking dogs and submit a two week diary record to Council.

Please note that Council’s operational hours are between 8am and 4.30pm. If the alleged barking is mostly occurring outside of Council’s business hours, Council Officers will not be able to take enforcement action.

Please also see Council's Animal Management Policy.

Dog attacks

Call Council on: 1300 36 2170.

The Liverpool Animal Shelter is a no-kill impounding facility, and provides a safe, sound and caring shelter for all impounded animals in the greater Liverpool City Council Local Government Area.