Flood Information

Information as of 4.45pm Friday 8 April 2022

Liverpool City Council continues to support the work of the State Emergency Service by keeping the community informed regarding current severe weather conditions.

Please visit the NSW SES website ses.nsw.gov.au or call 132 500 if you need assistance with evacuation or damage to your home. If the situation is life threatening, please call triple-zero (000).

Please be sure to check weather and road conditions before you leave home in the morning. Please DO NOT pass or go around barricades or road closure signs as they are there to keep you safe and remember when walking, riding, driving, or playing, if it's flooded, FORGET IT!

Parts of Chipping Norton Return Safely

The NSW SES advises you may return safely to the following areas:

  • Newbridge Road between Riverside Road and east to Georges River
  • Davy Robinson Drive
  • Rickard Road
  • Arthur Street

Flood levels have dropped but you should take care when returning to the area as flood damage can be widespread and utilities may not be in service.

What you need to do:

  • Drive slowly, plan your route carefully to avoid any flooded roads and allow extra travel time. Damage to roads and buildings caused by flooding may still exist in you area
  • Remain vigilant as there could still be water in low lying areas
  • Take care as local roads could still have water over them.

If your property has been affected by floodwater:

  • Make sure your property is safe before entering. Check for damage to windows, walls and the roof and be careful of potential dangers including asbestos.
  • Make sure the electricity and gas is turned off before going inside. Use a torch to carry out inspections inside buildings
  • If power points, electrical equipment, appliances or electrical hot water systems have been exposed to floodwater, or are water damaged in any way, they must be inspected by a qualified electrician before use
  • Gas appliances and gas bottles that have been exposed to flood water should be inspected for safety before use
  • Wear suitable protective clothing, including boots and gloves when cleaning up
  • Be aware of any slip, trip or fall hazards
  • Never eat food which has been in contact with floodwater
  • Only use clean utensils and personal items
  • Have a supply of fresh drinking water
PLEASE NOTE: From 2pm today (7 April) the South West Metropolitan Region of the NSW Police Force will have 2 EVACUATION CENTRES OPEN:
  • Whitlam Leisure Centre @ Memorial Ave, LIVERPOOL (Liverpool LGA)
  • Narellan Child, Family and Community Centre @ Queen St, NARELLAN (Camden LGA)

Currently no warnings in place.

Please note the following roads are CLOSED due to flooding:

  • Wolstenholme Avenue, Greendale
  • Adams Road, Luddenham (Elizabeth Drive, Badgerys Creek Road)
  • Moorebank Avenue, Wattle Grove/Moorebank (Moorebank Avenue and Anzac Parade)
  • Powerhouse Road, Casula (Casula Powerhouse)
  • Greendale Road, Greendale (Closet cross street Vickery Road)

Please be sure to check weather and road conditions before you leave home.

Please DO NOT pass or go around barricades or road closure signs as they are there to keep you safe and remember when walking, riding, driving, or playing, if it's flooded, FORGET IT!

Visit road closures at www.livetraffic.com.au or the LiveTraffic app or phone 131 701.

Currently no warnings in place.

For emergency assistance in floods and storms call NSW SES Liverpool on 132 500.
If the situation is life-threatening, immediately call triple zero (000).

POTHOLES

Residents are being asked to help us further support the community through these severe weather conditions.

If you're out driving and spot a pothole, please report it to Council by:

  • Lodging a My Customer Request here; or
  • Calling Customer Service on 1300 36 2170.

TREES

Contact the State Emergency Service by visiting their website or calling 132 500 to report fallen trees.

You can log any concerns about potentially dangerous trees with Council by calling 1300 36 2170.

Calls will be logged and prioritised.


WILDLIFE

Native animals can be dispersed in events such as major flooding.

The RSPCA advises that if you see a snake in your garden or house, do not try to catch or kill it. Contact a licensed snake handler to have it removed.

If you find animals injured or in distress, contact WIRES wildlife rescue.


CONTAMINATED MATERIAL

A large flood event can expose buried contaminated material. Council needs your help identifying such material, but please do not disturb or try to remove contaminated material if you find it.

Notify council of any contaminated material or hazards that have arisen in public areas as a result of flooding.
Call 1300 36 2170.

Please note that Council will attend to all requests for assistance in order of priority.

For more information:

Due to the extreme weather conditions there may be some changes to your bin collection!
We apologise in advance for any inconvenience caused – but mother nature is currently not on our side.
If you can't leave your bins out because it's unsafe to do so, contact our Customer Service team on 1300 362 170 who will take your details and arrange a time for us to come back and collect your bins. We won't be able to provide you with a time/date. If you can - leave your bins out and they will be collected when it is safe to do so.

All Liverpool City Council Sports Grounds are CLOSED.

This decision is also communicated through Council’s wet weather line on 8711 7748.
Please report any facility damage or unauthorised use to 1300 36 2170.
  • A one-off lump sum Australian Government Disaster Recovery Payment is now available if you've been affected by the recent floods and live or work in Liverpool, an eligible local government area (LGA). You have until 3 September 2022 to make a claim. For more information, visit the Services Australia website by clicking here or call 180 22 66.
  • The Liverpool LGA has been disaster declared following severe weather and flooding in NSW. For information on what support and assistance are available from the NSW Government click here or call Service NSW on 13 77 88.
  • The Western Sydney Migrant Resource Centre is providing Emergency Financial Assistance for eligible individuals on a temporary visa (including asylum seekers) who are in need as a result of the flooding (or disaster). Please contact them on  8778 1200 and ask for flood relief support. Or you can fill in this form online

SES NSW advises the following when returning to your property after it has been affected by floodwater:

  • Make sure your property is safe before entering. Check for damage to windows, walls and the roof. Make sure electricity and gas is turned off before going inside.
  • If power points, electrical equipment, appliances or hot water systems have been exposed to floodwater or are water damaged in any way, they must be inspected by a qualified electrician before use.
  • Gas appliances and gas bottles that have been exposed to floodwater should be inspected for safety before use.
  • Wear protective clothing, including boots and gloves when cleaning up.
  • Be aware of any slip, trip or fall hazards.
  • Never eat food which has been in contact with floodwater.
  • Only use clean utensils and personal items and have a supply of fresh drinking water

For more information click here.

The NSW Government also advises:

English:

Arabic:

v

Chinese - Simplified

Vietnamese

The Insurance Council of Australia advises the following:

  • Safety is the priority - don’t do anything that puts anyone at risk.
  • Only return to your property when emergency services give the go ahead.
  • If water has entered the property, don't turn on your electricity until it has been inspected by an electrician.
  • Contact your insurance company as soon as possible to lodge a claim and seek guidance on the claims process.
  • Don’t worry if you can’t find your insurance papers, your insurer can still help you.
  • Let your insurer know if you’ve sustained roof damage, your insurer will arrange emergency works to minimise any hazards and prevent further damage.
  • You can start cleaning up (but see NSW SES notes above about protective clothing etc) but first take pictures or videos of damage to the property and possessions as evidence for your claim.
  • Keep samples of materials and fabrics to show your insurance assessor.
  • Remove water or mud-damaged goods from your property that might pose a health risk, such as saturated carpets and soft furnishings. (Please see above note from SES NSW about what do when cleaning)
  • Make a list of each item damaged and include a detailed description, such as brand, model and serial number if possible.
  • Store damaged or destroyed items somewhere safe.
  • Speak to your insurer before you attempt or authorise any building work, including emergency repairs, and ask for the insurer’s permission in writing. Unauthorised work may not be covered by your policy.
  • Do not throw away goods that could be salvaged or repaired.
  • Do not drive your vehicle if it has suffered water damage.

For more information from the Insurance Council click here.

Translation by NSW Multicultural Health Communicatoin Service: Floodwater can make you sick

Share in Arabic, Bangla, Burmese, Chinese-Simplified, Chinese-Traditional, Croatian, English, Farsi, Filipino, Greek, Hindi, Italian, Japanese, Kinyarwanda, Korean, Macedonian, Malay, Nepali, Polish, Punjabi, Russian, Samoan, Spanish, Swahili, Thai, Turkish, and Vietnamese by clicking here.

> Floodwater can have sewage, chemicals and rubbish that can cause serious illness and injuries
> Never swim in floodwater
> Protect yourself when cleaning up after a flood and wear masks, boots and gloves
> Wash your hands with soap and water after contact with floodwater to prevent disease
If you have any health concerns and need language support, call TIS 131 450 and ask for Health Direct on 1800 022 222.