Many of Council's facilities, including the Customer Service Centre, are closed to the public until further notice.

Click here for information about changes to Council's services and facilities.

Coronavirus

Liverpool City Council is closely following information provided by the NSW and Australian Governments about novel coronavirus (COVID-19) and as the situation evolves, we will share updates regularly.

The State Government has issued public health orders to protect the community and reduce the spread of coronavirus. NSW residents must stay at home unless they are going to work, school or an educational institution, shop for food and essentials, get medical care or supplies, or exercise. Click here for further information.

With the welfare of our staff and community in mind, Council has made a number of changes to its services and closed the majority of its community facilities to the public until further notice. We will continue to deliver essential services, including kerbside waste collection, but please note household clean-up collections have been suspended until further notice. Please see below for current information about our services and facilities.

Free webinar for businesses
In the current climate, it's more important than ever for businesses to have an online presence. We have created a free webinar series – held over three days on 9, 14 and 16 April – to help businesses get online quickly, cheaply and effectively. You’ll learn how to set up a website, social media accounts and implement a digital strategy that suits your business and customers. Click here for details and to register.

With the welfare of our staff and community in mind, Council’s Customer Service desk and the majority of our community facilities have been closed to the public until further notice.

Customers can still raise a customer request by calling 1300 36 2170 or lodging a request online.

Council staff are working to the best of their ability during these extraordinary times to resolve community needs and respond to customer requests as soon as possible. We recognise there may be slight delays in our response to customers and appreciate your understanding as we get through this together.

In accordance with the Australian Government's directive relating to non-essential gatherings at indoor venues and with the welfare of our staff and community in mind, the following community facilities are closed to the public until further notice.

  • Casula Powerhouse Arts Centre
  • All Liverpool City Library branches - click here for further details about library services
  • Liverpool Regional Museum
  • All Council-owned recreation centres - see 'Sporting fields and recreation centres' on this page
  • Liverpool Animal Shelter
  • Community Recycling Centre

While closed to the public, Council staff continue to work at these locations.

Casula Preschool and most of Council's early education and care centres remain open while we wait on specific advice from the NSW Department of Education.

In accordance with the Australian Government's directive relating to non-essential gatherings at indoor venues, Council has made changes to its community facilities venue hire and bookings. 

All casual hire of Council’s community facilities will be suspended until further notice.

Council is reviewing arrangements for all permanent hirers that have not already cancelled their activities. Arrangements for all other permanent hirers will be suspended until further notice in alignment with the Federal and State Government’s recent advice.

Council is reviewing all licensed sites. It is Council’s intention to allow licensed hirers to continue use of office spaces and the provision of essential services within the community subject to their compliance with hygiene and social distancing requirements. Further information will be made available as soon as possible.

Liverpool City Council is closely following advice from the Federal and State governments that all non-essential activity should be avoided to reduce the spread of coronavirus. Council urges the community to not gather with more than one other person, to keep two arm’s length away from other people and to ensure good hygiene.

Parks and Reserves

Toilets and park access gates will be locked until further notice to discourage gatherings at parks and reserves. Pedestrian access to parks will be available. Residents must not gather with more than one other person, and observe social distancing and hygiene requirements when using parks.

Playgrounds and fitness gyms are closed.

Sporting fields

Council urges residents to avoid non-essential activities and not to gather with more than one other person.  Residents using sporting fields must comply with social distancing and hygiene requirements.

Fitness groups are banned.

Recreation centres

In accordance with the Australian Government's directive relating to non-essential gatherings at indoor venues, all Council-owned leisure and aquatic centres are closed to the public until further notice.

All direct debit memberships have been suspended until centres re-open and all term memberships will receive time extensions. An immediate suspension has been automatically applied to all Swim School accounts, at no cost until centres re-opens and lessons recommence. Students will retain their position in their current class. Parents/Guardians will be contacted directly if any changes occur prior to centres reopening.

For support or enquiries, please email Belgravia Leisure's customer service team.

Council Meeting - Wednesday 25 March 2020

Council is following the advice of Federal and State Governments regarding novel coronavirus (COVID-19) and for this reason the Council meeting of Wednesday 25 March 2020 was held online. A recording of the meeting is available on Council's website.

Community events and forums

In line with the requirements, recommendations and information provided by the NSW and Australian Governments about novel coronavirus (COVID-19), Council has postponed and cancelled all public events and activities until further notice.

Events and activities that will not be held include:

  • Youth Week activities from 1-9 April;
  • Love Livo Nights on Thursday 2 April;
  • The Piano Man Goes to Vegas at CPAC on Thursday 2 April;
  • Bellbird Degustation Dinner at CPAC on Friday 3 April;
  • Chemical Cleanout at Community Recycling Centre on Sunday 5 April;
  • Pulse of the Dragon - Artist Talk and Dragon Day at CPAC on Sunday 5 April;
  • The Welcome Choir at CPAC on Sunday 5 April;
  • Eastern District Forum on Monday 6 April;
  • Liverpool Youth Workers Network on Tuesday 7 April;
  • Easter In The Mall on Thursday 9 April;
  • 30 Something at CPAC on Thursday 16 April;
  • Liverpool on a Roll on Saturday 18 April;
  • Rural District Forum on Tuesday 21 April;
  • Seniors Concerts on Wednesday 22 and Thursday 23 April;
  • Italian Film Series screening of La Masseria Delle Allodole (Lark Farm) at CPAC on Tuesday 28 April; and
  • Live and Loud on Thursday 30 April.

Liverpool City Council is opening Council facilities and ensuring basic essentials will continue to be provided to the homeless and vulnerable groups during the coronavirus crisis.

Public amenities at Bigge Park, Lighthorse Park and Collimore Park will be open 24/7 to give the homeless access to toilets and washing facilities. People will also be able to use showers in the Francis Greenway Centre.

Council is also providing wipes, hand sanitiser and swags to the homeless along with a printed timetable of free food services and essential phone numbers.

Charities and government agencies will be able to use Council community centres to deliver critical and essential services, including food sorting and distribution, and shelter.

Council continues to work with local charities regarding their capacity to continue or expand their existing services.

Donations

Residents are encouraged to donate grocery items to help support people in need at a time when donations are at critically low levels. Donated items can include eggs, cold meats, fruit and vegetables, canned food, bread, spreads, cheese, pasta, cereal, cleaning and hygiene products and other essentials.

Donations can be taken to:

  • The Salvation Army, 51-55 Memorial Avenue, Liverpool. Phone: 9601 2813 or 0428 203 298.
  • Heckenberg-Busby Neighbourhood Centre, 22 Green Valley Road. Phone: 9600 0600.

More information

Development Applications

Development Applications can be lodged through our eplanning portal here:

https://eplanning.liverpool.nsw.gov.au/Pages/Lodge/Home.aspx

Kerbside bin collection (red, yellow and green)

Kerbside bin collection will continue as normal.

Household clean-up collections

Council is suspending household clean-up collections (general, mattress and metal) due to health and safety concerns. No new bookings will be taken but current bookings will be collected until 24 April 2020. Council apologises for any inconvenience and will resume the service as soon as possible.

Council recognises that businesses of all sizes will be impacted by novel coronavirus (COVID-19) and is exploring ways to help.

Council is waiving outdoor café permit fees and allocated free parking spots for essential workers at the Warren Serviceway Car Park. Council advises that allocation has now been exhausted. Council will be advocating State Government waive parking fees at Liverpool Hospital car park.

A budget briefing will be held the week commencing 30 March for Council to consider all other possible options to assist small business and the community in preparation for the next Council meeting.

For regular updates on financial support, online resources and training to help your business navigate through this period, please subscribe to our business e-newsletter, Liverpool Business Connect.

Financial assistance

The Federal and NSW Governments have unveiled economic packages to support employees and Australian businesses that require financial assistance due to temporary closures, downturns in trade and cash flow challenges.

The Small Business Commissioner website provides a wealth of information about these economic packages and links to help you with queries about financial assistance, your employer obligations, managing employee leave, business contingency planning and consumer rights.

Head directly to business.gov.au for detailed information regarding the Federal Government's various financial support programs.

You can also visit the Australian Taxation Office or call 1800 806 218 for support if you are having trouble meeting your tax or super obligations.

Business advice, planning and learning tools

If you would like personal support, a Business Connect Advisor can help you strategise how best to navigate your business through this period. To book a free advisory session through the Business Connect program and connect with an advisor, email Council’s Business Programs Officer, Tracy Lee.

In the current climate, it's more important than ever for businesses to have an online presence. We have created a free webinar series – held over three days on 9, 14 and 16 April – to help businesses get online quickly, cheaply and effectively. You’ll learn how to set up a website, social media accounts and implement a digital strategy that suits your business and customers. Click here for details and to register.

Get the word out

If you’re a small business and still open, use #LoveLivo when sharing updates on social media about your trading hours and any offers the community may find of interest. Residents are also being encouraged to shop local and to use the #LoveLivo hashtag to help spread the local love.

Health resources

If your business is open, keep your employees and the community safe. A range of posters are available for download here with facts and tips on how to prevent the spread of coronavirus (COVID-19) in English and other languages.

We know businesses are doing it tough. Please reach out to a mental health professional should you require support.

The safety and wellbeing of staff and members of the community is of the upmost importance to Liverpool City Council.

Visit the NSW Health website for up-to-date information and translated fact sheets about novel coronavirus (COVID-19) and observe the following hygiene practices when visiting all Council facilities.

Coronavirus