EXTENSION OF STAY-AT-HOME ORDERS: Please be advised that NSW Health stay-at-home orders apply state-wide with the lockdown in Greater Sydney extended until the end of September 2021.

Check how Council's services, venues and facilities are affected

COVID-19 Update

COVID-19 Vaccination in Liverpool

Pfizer walk-in COVID-19 vaccination hubs in Liverpool

Four Pfizer walk-in COVID-19 vaccination hubs are available for residents aged 16 years and over in Liverpool at the following Council-owned community facilities - currently offering Pfizer for a limited time only:

  • Chipping Norton Community Centre - open Mondays
  • Wattle Grove Community Centre - open Tuesdays
  • Michael Wenden Leisure Centre - open Thursdays
  • Michael Clarke Recreation Centre - open Fridays

The pop-up walk-in vaccination hubs operate on from 8:30am to 4:30pm on a rotational basis across the Liverpool community. No appointment or GP referral are necessary to get your COVID-19 vaccination at one of these hubs - simply show up on the day. For more information visit the South Western Sydney Local Health District website.

Pfizer COVID-19 vaccination available for vulnerable community members

From Monday 6 September, an Aspen Medical Pfizer COVID-19 vaccination hub will open at Carnes Hill Community Centre (600 Kurrajong Road, Carnes Hill).

The hub will service members of the community whose individual needs are not typically met by mainstream clinics including those living with disability, seniors and carers.

The hub will administer Pfizer vaccinations and operate seven days a week on a bookings only basis. Eligible members of the community can book their Pfizer vaccination via the form here.

For any questions email nswcovidvax@aspenmedical.com

Pfizer COVID-19 vaccination hub for essential workers

A new Pfizer COVID-19 vaccination hub has opened at Moorebank Logistics Park, accelerating access for priority workers in Liverpool.

The hub will be located at Qube Logistics’ Warehouse 5 within the Moorebank Logistics Park, 400 Moorebank Avenue, Moorebank and will operate Monday to Friday from 10am to 5pm.

The initial focus will be on providing vaccines to essential workers including healthcare, disability and aged care workers, food distribution workers, transport and logistics workers, essential service workers and their families. It will then open to all eligible residents in the Liverpool Local Government area.

If you are a priority worker in Liverpool, you can make a booking here using the code ‘hub123’.

Other options to get vaccinated against COVID-19

Pfizer vaccinations for people aged 16 years and over are also available by booking here or via NSW Health's portal.

12-to-15-year-olds are now eligible for a COVID-19 vaccination. You can book in for Pfizer or Moderna. NSW Health strongly recommends parents book at their GP or with their local pharmacy using the the Federal Government's Eligibility Checker. More appointments will become available as supply increases. Consent is required from a parent or guardian to make a booking, and also at the appointment.

You can also explore the range of vaccination clinics (including AstraZeneca for people aged 18 and over), GPs medical centres and pharmacies offering COVID-19 vaccinations within and around our local government area via the Federal Government's Eligibility Checker.  

Alternatively, you can search for a pharmacy offering COVID-19 vaccinations here or view a range of clinics in South Western Sydney here.

Important changes to COVID-19 restrictions across New South Wales

Fully vaccinated adults in the 12 government areas of concern including Liverpool - along with the local government areas of Bayside, Blacktown, Burwood, Campbelltown, Canterbury-Bankstown, Cumberland, Fairfield, Georges River, Parramatta, Strathfield, and some suburbs of Penrith - will from Monday 20 September be able to exercise outdoors with no time limits, and gather in groups of five for outdoor recreation within five kilometres from home (children under 12 are not included in the gathering limit).

The NSW Government is the lead authority on all COVID-19 related matters. Please visit the NSW Government website for a complete listing and full details of the latest restrictions for Liverpool.

From 12:01am, Saturday 21 August 2021, if you live in Greater Sydney, you may need to register when travelling outside of Greater Sydney.  Find out more here.

Authorised workers who work outside their LGA of concern are only permitted to work if they have had their first vaccination dose by 19 September (unless they have a medical exemption) or who have been tested as part of a COVID-19 rapid antigen testing program approved by the Chief Health Officer.

From 9 September, authorised workers will be required to carry evidence of their booking if they wish to leave their LGA for work. Authorised workers under the age of 16 years remain exempt from the requirement to be vaccinated.

If an authorised worker is not vaccinated or does not have a medical contraindication form, they will not be able to work outside their LGA after 19 September 2021. Workers from the LGAs of concern are offered priority bookings for vaccination.

For priority bookings visit:

From Saturday, 28 August, authorised workers from the LGAs of concern are required to carry a permit from Service NSW declaring they are an authorised worker and cannot work from home; and

From Saturday, 28 August, anyone entering an LGA of concern for the purposes of work must carry a worker permit issued by Service NSW.

Please note, from 12.01am Monday, 23 August, workers from the Canterbury-Bankstown, Cumberland and Fairfield LGAs will no longer have to have been tested for COVID-19 in the previous 72 hours to work outside their LGA.

Council's services

Important changes to Council's services

NSW Health stay-at-home orders have now been implemented statewide with the lockdown in Greater Sydney extended at least until Monday 11 October 2021. 

Liverpool City Council is committed to providing services to the community while closely following information provided by the NSW and Australian Governments about COVID-19.

Please note the following are cancelled or closed:

  • Council's entire school holiday program (moved online)
  • Casula Powerhouse Arts Centre
  • Bellbird Dining & Bar
  • Liverpool City Library and all other Council libraries
  • Liverpool Regional Museum
  • The Customer Service Centre

Continuing services:

  • Council will continue to provide rubbish and household waste collection, emergency maintenance to roads, footpaths, and drainage systems.
  • Council will continue to ensure access to safe and clean parks, reserves, open spaces and facilities for daily exercise and recreational activities.
  • Council's six early education and care centres and one preschool will remain open with COVID protocols in place.
  • Customer Service operations continue online and over the phone. The Customer Service Centre at 33 Moore Street is closed.

Council Services updated

A number of essential services are continuing, with physical distancing requirements in place to ensure the safety and wellbeing of Council staff and the community.

If you have a query about a Council service not listed on this webpage, please contact us on 1300 36 2170 or email lcc@liverpool.nsw.gov.au.

Children’s Services

All of Council's early learning and child care centres remain open.

Liverpool Animal Shelter

The Liverpool Animal Shelter is open for adoptions by appointment only. Adoption appointments will proceed in accordance with the NSW Public Health Order and are currently restricted to those living within the Liverpool City Council LGA. The Liverpool Animal Shelter is open between 9am to 4.30pm every day (except public holidays) to accept stray dogs and for reclaims. Please phone 8711 7333 for more information.

Development Applications

Development Applications can be lodged through our ePlanning portal.

Waste services

Kerbside bin collection (red, yellow and green bins) continues as normal.

Council household clean-up collections continue as normal. You must contact Council's Customer Service Centre on 1300 36 2170 to arrange collection before placing out your material.

The Community Recycling Centre has reopened and operations have recommenced with the implementation of COVID-19 safe practices.

Customer Service Centre

Our Customer Service Centre at 33 Moore Street, Liverpool, is closed until further notice.

However, you can still reach us by calling 1300 36 2170 (Monday - Friday, 8.30am - 5pm) or sending an email to lcc@liverpool.nsw.gov.au. Customers can also lodge a customer request through our online portal.

Council staff are working to the best of their ability during these extraordinary times to resolve community needs and respond to customer requests as soon as possible. We recognise there may be slight delays in our response to customers and appreciate your understanding as we get through this together.

Important date change to Local Government Elections

Local Government Elections across NSW will be held on Saturday 4 December 2021. For more information on the upcoming elections, click here.

Council meetings

Council meetings are being held online until further notice and are being live-streamed. Anyone wishing to address the meeting will need to lodge their speech in writing and email it to speakerrequests@liverpool.nsw.gov.au by 5pm the day before the Council meeting. Click here for Council meeting dates, past meeting recordings and a link to the Council meeting livestream. Please call 8711 7584 if you have any queries.

Community events and forums

In accordance with NSW Health’s stay-at-home order, Council has made changes to its regular events program. A number of in-person Council events and community forums will be held online.

Refer to Council's What's On webpage and the Casula Powerhouse Arts Centre and Liverpool City Library websites for details of in-person and online events.

Click here for details of upcoming online community forums, which provide residents with an opportunity to hear about Council services and operations, contribute to Council plans, share ideas to solve local issues and participate in community-led projects.

Venue hire and facility bookings

In accordance with NSW Health’s stay-at-home order, Liverpool City Council has issued the following update for its community facilities:

  • Council's community facilities will be closed for all hirers except those whose services are classified as essential by NSW Health.
  • Services that continue must comply will all relevant COVID safe guidelines including appropriate physical distancing measures, observing venue/room capacity, and the appropriate use of facemasks.
  • All people entering Council's community facilities must check-in using the appropriate NSW QR code.
  • Programs and services delivered by Permanent Hirers or Licensed Tenants whose services are not classified as essential and whose programs are cancelled will be allowed to do so without penalty. Any payments paid for programs affected by the closure of Council's community centres will be credited accordingly.

If you have any questions, please contact Council's Community Facilities Management on managementf@liverpool.nsw.gov.au.

Updates from Liverpool City Library

Liverpool City Library and all other Council libraries are currently closed.

If you have library items on loan, you may hold onto them and return them once we reopen. There will be no library fines for the duration of the stay-at-home order.

You can still access our eLibrary from home which includes thousands of eBooks, eAudiobooks, digital newspapers, magazines and eLearning resources for free with your Liverpool City Library Card.

For more information regarding our current Library services click here.

Parks and Recreation

Throughout the duration of the stay-at-home order, please remember to continually refer to the NSW Health website for information about COVID-19 and details of what you can and can't do. When leaving your home, it is your legal responsibility to practise physical distancing.

Parks, reserves and sporting fields

According to NSW Health, residents across New South Wales must follow the stay-at-home directions and can only leave home with a reasonable excuse. Please be advised to follow all NSW Health's Public Health Orders including exercising outdoors in groups of no more than two (excluding members of the same household). In compliance with NSW Health’s classification of outdoor exercise, Council's parks, playgrounds and outdoor fitness stations remain open.

Council has also extended lighting from 5-7pm every weekday at the following locations:

  • Childs Park, Central Avenue, Chipping Norton
  • Australis Park, Australis Avenue, Wattle Grove
  • Bigge Park, Bigge Street, Liverpool
  • Edwin Wheeler Reserve, Maxwells Avenue, Sadleir
  • Brownes Farm Reserve, First Avenue, Hoxton Park
  • Greenway Park No.2, Greenway Drive, West Hoxton
  • WV Scott Memorial Park, Edmondson Avenue, Austral
  • Cirillo Oval, Bird Walton Avenue, Middleton Grange

Community members using these spaces must continue to comply with the NSW Government’s physical distancing and hygiene requirements.

Recreation centres

In accordance with NSW Health’s stay-at-home order, the following Council-owned leisure and aquatic centres are closed:

  • Michael Clarke Recreation Centre;
  • Whitlam Leisure Centre;
  • Michael Wenden Aquatic Leisure Centre;

All direct debit memberships were suspended during the centres closure period and all term memberships have received time extensions.

School accounts have also been suspended at no cost until centres re-open and lessons recommence. Students will retain their position in their current class. Parents/Guardians will be contacted directly if any changes occur prior to centres reopening.

Belgravia Leisure offering free online exercise classes

Belgravia Leisure, in partnership with Liverpool City Council, is offering online exercise classes for all ages and abilities to all residents across the Liverpool Local Government Area – free of charge. A minimum of 22 classes will be live streamed each week and around 50 classes can be accessed on demand via the Leisure Centre’s private Facebook pages. Classes range from high intensity to gentle exercise classes and include yoga, Zumba and HIIT workouts.

Read the below instructions to access the online exercise classes:

  1. Log into Facebook
  2. Go to: 
    1. www.facebook.com/whitlamleisurecentre
    2. www.facebook.com/michaelclarkereccentre
  3. In the top menu bar, click on ‘More’ and then click ‘Groups’
  4. Click ‘Join Group’ alongside the Whitlam Leisure Centre LIVESTREAM and/or Michael Clarke LIVESTREAM.
  5. Answer the qualifying questions.
  6. Wait to be provided access.

For support or enquiries, please email Belgravia Leisure's customer service team.

Community Support

2021 COVID-19 support package - individuals and households

Financial support is available from the NSW Government for individuals who have lost their job or cannot pay their rent, and for homeowners struggling with their mortgage repayments.

  • The Pandemic Leave Disaster Payment is a lump sum payment for people living in NSW who can't earn an income because they must self-isolate, quarantine or care for someone who has COVID-19. More details here.
  • The COVID-19 Disaster Payment is a lump sum payment to help workers unable to earn income due to a COVID-19 lockdown, hotspot or period of restricted movement. More details here.
    • $325 – $375 if you lost 8 – 20 hours of work per week or a full day of your usual work hours
    • $500 – $600 if you lost more than 20 hours per week
  • The Test and Isolate Support Payment is payment of $320 available for eligible workers who need to self-isolate and are unable to work while waiting for their COVID-19 test result. Applications are now open to workers who had a COVID-19 test on or after 13 August 2021. To check your eligibility or apply online visit the Service NSW website.

Food and Emergency Relief Support for Residents

Support is available to Liverpool residents impacted by the COVID lockdown through the provision of free meals, food hampers and financial support.

While the lockdown has caused some local support services to temporarily close their offices to the public, over the phone assessments and referrals are continuing. Liverpool has a dedicated network of charities, community groups and non-government agencies working through the lockdown to provide much needed support to families, couples, and individuals.

Council encourages residents affected by the lockdown to contact support services for assistance:

OrganisationContact details
AnglicareCall (02) 8624 8600
Operating hours Monday to Friday, 9am-4.30pm

Salvation Army Liverpool

Contact the Assessment Line 1300 371 288 to be assessed for emergency relief support
St Vincent De PaulCall  13 18 12 or email vinnies@vinnies.org.au
Mission AustraliaCall (02) 8784 5400 or email eitss@missionaustralia.com.au 
The Exodus Foundation 
Mobile Food Van

(Various locations in Liverpool)
Contact Mike Kent on (02) 8752 4600

Loaves and Fishes Restaurant

Contact Reverend Sharon Cutts on (02) 8798 4981 / 0424 366 962

777 Movement Ltd

Contact Elie El Khoury on 0404 595 828

Heaven on Earth

Contact Nokra Sakr on 0418 644 162

Turbans 4 Australia

Contact Amar Singh on 0432 017 000
Golden Manna

Contact on (02) 8103 3074 or get in touch through the Facebook page.

Compassion on Souls

Contact Prabakaran on 0447 144 447 or Rahn on 0413 804 033

St Raphael’s
Greek Orthodox Church

Contact Dina Sakoutis on 0414 395 223

The Hub

Contact Claudia Escarate on (02) 8582 4110 or 0459 857 634

Hindi Benevolent FundContact 1300 849 278 or SMS 0436 194 499 or email hbf@hinducouncil.com.au
Shining Stars FoundationContact Lyn on 0416 690 223

Support for Homeless People in Public Places

These challenging times mean that people experiencing homelessness are at much greater risk of illness, further isolation, and are less likely to access essential services. A dedicated team of trained and experienced specialist homelessness workers from the NSW Department of Communities and Justice (DCJ) has increased their weekly visits to known locations in the Liverpool area to engage with, and offer appropriate support and temporary accommodation to rough sleepers.

By following these simple steps, you will make a significant contribution to assisting people experiencing homelessness in the community:

  • Report sightings of rough sleepers to Council at 1300 36 2170. It is vital that accurate information from the public is received as soon as possible to ensure a rapid referral and response from the specialist homelessness services team.
  • Please do not approach rough sleepers. The specialist homelessness services team is best placed to engage with rough sleepers.
  • Contact emergency health services if the rough sleeper appears in need of medical assistance.

If you, or anyone you know is homeless or at risk of being homeless please call Link2home on 1800 152 152, available 24 hours 7 days a week.

For more information, click here for the Liverpool Assistance Card or contact Community Development and Planning team on 1300 36 2170.

Support for Mental Health

For mental health support during this time, please reach out to the trained professionals at the following services:

  • Beyond Blue - 1300 22 4636
  • Lifeline Australia - 13 11 14
  • Kids Helpline - 1800 551 800
  • NSW Mental Health Line - 1800 011 511
  • The National Sexual Assault, Domestic Family Violence Counselling Service - 1800 737 732

Rates relief for eligible residents and businesses in Liverpool

Liverpool City Council has announced it will extend hardship provisions to all eligible rateable properties in the Liverpool Local Government Area including residential, business and farmland.

The hardship provisions were resolved at Council’s July meeting and will apply to rates that fall due from July 2021.

To apply for financial hardship assistance please complete the following application Rates Hardship Application. Council will be get back to you shortly.

For any further information please contact Liverpool City Council on 1300 36 2170.

Business Support

Council's support during 2020 lockdown

Council recognised that many of our local businesses faced challenging conditions as they adapted during the early stages of the COVID-19 pandemic. Throughout this period, we reached out to local businesses to find out how we could help.

At an extraordinary Council meeting in April 2020, we adopted a comprehensive resilience package to keep businesses going, people in jobs and ensure community members receive financial assistance to get through to the other side. This package included:

  • An amendment to our hardship provisions to allow residents, business and farmland properties to apply to delay rate payments. Anybody experiencing financial hardship regarding rates should contact Council on 1300 36 2170;
  • Suspension of debt recovery actions until further notice;
  • Creation of a Jobs in Liverpool portal;
  • Refunds or credits to hirers of community facilities;
  • Proposing to government a package of capital works projects for the Liverpool area worth close to $130 million that could be fast-tracked to provide local jobs, support the arts and cultural sector, improve community facilities and enhance public amenity; and
  • Fast-tracking determination of existing and new applications to stimulate the regional economy and keep people working, prioritised by certain categories of development including:   
    - single dwellings, including alterations and additions;   
    - secondary dwellings;   
    - dual occupancies;   
    - affordable housing   
    - manufacturing, warehousing, freight and logistics;   
    - commercial change of use;   
    - health-related premises, including aged care; and   
    - all minor modification applications.

Visit our business support webpage for further information about support available to your business from Council, the NSW and Australian Governments. You can also subscribe to our Liverpool Business Connect e-newsletter for regular updates and opportunities direct to your inbox.

Support packages for businesses and workers affected by the current lockdown

Throughout the current lockdown, the Federal and NSW Government have announced several support packages for businesses and workers who have experienced a decline in turnover and income and hours worked.

Brief summary of financial assistance available:

Type of financial supportDetails
2021 COVID-19 Business GrantOne-off payments between $7,500 and $15,000 are available to eligible businesses depending on the decline in turnover experienced during the restrictions.
JobSaverTax-free payments of 40 per cent of pre–COVID weekly payroll, from $1,500 to $10,000 per week (paid fortnightly); $1,000 weekly for non-employing business.
COVID-19 Micro Business GrantsA fortnightly payment of $1,500 for businesses with a turnover between $30,000 and $75,000.
Payroll Tax Waivers and DeferralsPayroll tax waiver of 25 per cent for businesses with Australian wages of between $1.2 million and $10 million that have experienced a 30 per cent decline in turnover, as well as payroll tax deferrals and interest free repayment plans. For more information, please refer to the Revenue NSW website.
Small Business Fees and Charges RebateFunds can be used to offset the costs of eligible NSW and local government fees and charges paid from March 2021.
Dine & Discover NSW Voucher Scheme ExtensionExtension of the scheme until 30 June 2022.

For more information on the above please refer to the Service NSW website, or to speak to a Service NSW Business Concierge, please call 13 77 88 or request a call back by completing this online form.

Shop local

During this challenging time, members of the community are encouraged to support local businesses.

Purchase goods, services or gift vouchers from local stores in-person or online, or order tasty takeaway from one of our many fantastic restaurants and cafes and get it delivered safely to your front door.

Visit our Local Business Directory for a list of businesses in the Liverpool LGA which are open and could use your support. Share pictures of your purchases on social media using #LoveLivo, encouraging others to join in and shop local.