Public Access to Information

In response to the COVID-19 pandemic, we have had to make changes to our face-to-face customer services.  This has impacted on our ability to provide viewing access to copyrighted materials and/or other documents.

Your request for information will be kept open and when the Government restrictions are lifted, we will contact you to arrange a viewing of approved files/document that relate to your application. 

In addition, during this time, please be aware that there may be potential delays in responding to your application due to the COVID-19 Restrictions.

Council handles all applications for access to Council information and documents under the Government Information Public Access Act 2009 (the GIPA Act).

Examples of Council records that you can access include:

  • Development applications;
  • Building certificates;
  • Historical records.

You can find out more about your right to information and ways to gain access to Council information at the Information and Privacy Commission website.

Informal requests for information

This is normally the easiest and cheapest way to access Council information.

For more information, please contact Council's Access to Information Officer on 1300 36 2170.

You can make your informal request for information online here:

Informal Access to Information

You can also download a form here and post it to Locked Bag 7064, Liverpool BC, NSW 1871 or email it to

When dealing with your application, Council determines whether the information:

  • Is readily available (for example, on Council’s website);
  • Can be released to through your informal application request (without requiring a formal application);
  • Requires written consent from a copyright owner.

There is no application fee for informal requests.

Formal Applications for Information

If information is not available to you through an informal application process, you can make a formal application.

A formal application is required if you are seeking a large number of documents or extensive searches, or you are seeking personal or business information about a third party who must be consulted before the information can be released.

You can make your formal request for information online here:

The application fee for a formal application is $30. In some cases, further charges may apply.

Refusal of Requests for Access to Information

Council can refuse a request for information if there is an overriding public interest against the disclosure of information sought, or if the information involves the unreasonable use of Council's resources.

Council will explain the reasons an access application has been refused. If you are not satisfied with a refusal, you may apply for an internal review by Council's Reviewing Officer. If you are not satisfied with the internal review, you may seek to have the matter reviewed by the Office of the Information Commissioner or by the NSW Civil and Administrative Tribunal (NCAT).

Request for Internal Review

You may wish to apply for an internal review of a decision Liverpool City Council has made under the Government Information (Public Access) Act 2009. You must lodge your application with us within 20 working days after the notice of decision was given to you.

The application form can be downloaded here:

Internal Review form

The application fee for an internal review is $40.

Council’s open access information includes:

Under the GIPA Act, Council must have an agency information guide (the Access to Council Information Policy). It sets out Council's structure and functions and how you can access Council information.

Access to Council Information Policy

The GIPA Act requires Council to record and publish certain information about contracts worth more than $150,000 with private sector bodies.

Government Contracts Register GIPA Act

Council's Delegations Register is in an Excel format which, because of its size, cannot be downloaded to Council's website. However, copies of individual delegations can be made available by contacting Council's Access to Information Officer on 1300 36 2170.

Council's disclosure log records details about information that has already been released in response to formal applications for information which may be of interest to other members of the public (unless the applicant objects to its recording).

Disclosure Log

Council’s register for returns of the interest of Councillors and designated Persons - 2019/2020

The Liverpool City Council Land Register is available here.

Councillors, the Chief Executive Officer, Council senior staff, regulatory staff and IHAP panel members must file annual returns in regard to their pecuniary interests under section 449 of the Local Government Act 1993. Returns are tabled annually at a Council meeting, usually in October. These returns are open access information available to the public to inspect. However, the NSW Information Commissioner has determined that, because these returns contain a great deal of personal information, they cannot be published on Council's website.

However, if you wish to view or obtain a copy of these returns for a particular year, please contact Council's Access to Information Officer on 1300 36 2170 or submit an informal request for information to Council.

Under section 375A of the Local Government Act 1993, the Chief Executive Officer must record which Councillors vote for and against each Council planning decision and make this information publicly available. Every decision recorded in the register must describe the individual matter being determined and how each Councillor voted.

Download the Register of Planning Matters

The Local Government Act 1993 requires that political donations to candidates and parties for elections in NSW be declared and registered. To obtain access to declarations made on behalf of all candidates for elections to Liverpool City Council, please visit the NSW Electoral Commission website.

Council's register of graffiti removal work records the work carried out by Council under the Graffiti Control Act 2008. You can view the Register here.

Section 625 of the Local Government Act 1993 states that Council may invest money not required for any other purpose and that it must be invested in a form notified by order of the Minister for Local Government. Council invests its temporary surplus funds, as required by Council's Investment Policy, Investment Strategy and State Government guidelines. Council staff provides a monthly report of investments to Council.

Council's Investment Register can be accessed here.