Rates

You can register to receive your rates and instalment notices by email through eNotices.


HOW TO PAY YOUR RATES

Online

You can pay your rates online by clicking here.

Phone

Call 1300 859 651. Payments can be made 24 hours a day, 7 days a week.

BPAY

Pay online thorough your nominated bank or credit card via BPAY.

Biller Code - 4440

Reference Number - Your assessment number is located on your rate notice.

Direct debit

To apply for a quarterly direct debit using  a savings or bank account  click here

To apply for a Direct Debit using a credit card  click here.

In person

Pay at

Liverpool CBD Customer Service Hub

Yellamundie, Lower Ground Floor
52 Scott Street,
Liverpool, NSW 2170
Opening Hours: Monday - Friday, 8.30am - 4.30pm

Payments by eftpos and credit card only.


Carnes Hill Customer Service Hub

600 Kurrajong Road, Carnes Hill, NSW 2171
Opening Hours: Monday - Friday, 9.30am - 4.30pm

Payments by eftpos and credit card only.

Australia Post

You can pay in person at any post office.


FREQUENTLY ASKED QUESTIONS

Rates can be paid as:

One lump sum on or before 31 August each year;

OR

Four quarterly instalments, due:

  • 1st instalment: 31 August
  • 2nd instalment: 30 November
  • 3rd instalment: 28 February
  • 4th instalment: 31 May

Council is committed to setting rates that are fair and equitable for all ratepayers while complying with the requirements of relevant NSW Government legislation.

Residential rates are calculated using a combination of your property's land value and a fixed base amount. The inclusion of a base amount helps moderate the impact of significant variations in land values across the Local Government Area, ensuring a more balanced distribution of rates.

For the 2026–2027 financial year, the residential base amount is $708.00 per property.

Your residential rate is calculated using:

  • The land value of your property; and
  • A fixed base amount of $708.00.

Example:
The following example demonstrates how a residential rate would be calculated for the 2026–2027 financial year using an average land value of $785,000.

DescriptionRate
Land Value $785,000 x 0.000904$709.64
Base Amount $708.00
Environment Levy $785,000 X 0.0000307$24.10
Domestic Waste Management Annual Charge $735.00
Stormwater Management Annual Charge $25.00
Total Rates Payable$2,201.74

Interest will accrue only on overdue rates and charges. Interest is calculated daily at the annual percentage rate determined by the Minister for Local Government each financial year.

Current interest rate

  • 1 July 2026 – 30 June 2027: 9.5% per annum (calculated daily)

If you are experiencing financial difficulty and are unable to meet your rates obligations by the due date, Council may consider approving a payment arrangement. A payment arrangement allows your rates and charges to be paid by instalments over an agreed period subject to Council approval. To request a payment arrangement, please submit the application here.

There is a separate charge for domestic waste management services including garbage, clean-up and recycling services.

The current annual domestic waste management charge for a regular service is $735.00 each dwelling or unit.

Change of Address

If the postal address recorded with Council is no longer current, please submit a Change of Address application to update your details.

Change of Name

Council records must reflect the same ownership details as held on the Certificate of Title with the NSW Land Registry Services. Any change to a ratepayer’s official details including the removal of a ratepayer’s name must be lodged with NSW Land Registry Service.

For information on the correct course of action to amend the details on the Certificate of Title, go to https://www.nswlrs.com.au/ or contact NSW Land Registry Service on 02 8776 3575.

If you are a pensioner, you may be entitled to a rebate.

To apply for the rebate complete the online form or download and complete the Pensioner Concession Application Form

Please provide a photo/scanned copy of both sides of your Pensioner Concession Card. Failure to do so will delay the processing of your application.

All NSW councils give a mandatory rebate of up to $250.00 to eligible pensioners.

You are an eligible pensioner if:

  • You are liable for the rates and charges on a property, which is your sole or principal residence, and;
  • You have a current pensioner concession card issued by Centrelink or the Department of Veteran’s Affairs;
  • You have a gold card embossed with 'TPI' (Totally Permanently Incapacitated);
  • You have a gold card embossed with 'EDA' (Extreme Disablement Adjustment);
  • You are a War widow or widower or wholly dependent partner entitled to the Pensioner Concession Card*

* If you are a war widow or widower or wholly dependent partner but do not have Pension Concession Card, you should contact the Department of Veteran's Affairs (DVA) to test your eligibility for the DVA income support supplement. Eligibility is subject to an income and assets test. Holders of cards other than those listed above are not eligible for the concession. For assistance from the DVA call 133 254.

If you meet the above criteria, please contact us on 1300 36 2170 or visit one of our Customer Service Hubs.

Valuations are conducted by the Valuer General in accordance with Section 48(2) of the Valuation of Land Act and generally occur every three years. The valuation is based on the unimproved capital value of the land (the value of the block of land if no structural improvements had been made).

You can appeal the valuation by writing to the Valuer General to request a review on 1800 110 038 or by email to valuationenquiry@property.nsw.gov.au.

Certain land is exempt from rating and referred to as Non-Rateable Land.

In order to be eligible for exemption, your land must fit into the following categories as defined by the Local Government Act 1993:

  • Churches
  • Minister's residences
  • Schools
  • Public land
  • Hospitals
  • Land owned and used by public charities and certain other land as provided in section 555 of the Local Government Act 1993.

If you own land which has been rezoned, you may be able to postpone part of your rates if your land is residential land which contains a single occupied dwelling which is zoned for residential or commercial use or subdivision

Postponing your rates will result in you paying less rates until you sell or develop the land when you must pay the postponed amount (including some postponed interest charges).

This provision is usually used for “asset rich and cash poor” owners who choose to continue to use and occupy their land after the land has been rezoned but can’t afford the high holding costs that come about due to increases in the land values. By postponing your rates, you can pay the postponed rates when you realise the value of the land when it is sold or developed. Where the land is held for longer than 5 years, some of the postponed rates are written off by Council so at any time you are only liable to pay a maximum of 5 years postponed rates and interest. This is particularly beneficial if you intend to hold the land for longer than 5 years.

To assess how much you will need to pay, the land is given two values, with one being the value of the land if it were only zoned for residential or rural use, and the full land value according to is zoned uses. Council will postpone the rates differences between the values and you will only need to pay the rates on the lower value. After 5 years and each year after that, unless the land has been vacated or developed, Council write off one year of the postponed rates from 5 years prior so at any time you are only liable to pay a maximum of 5 years of postponed rates when the land is developed or sold.

Example:

Land Valuation$4,000,000
Postponed Apportionment Value$2,200,000
Remaining Balance of Valuation$1,800,000

As per example the rates calculated on the $1,800,000 will be due and payable by instalment, but the rates calculated on the Postponed Valuation $2,200,000 will be levied but postponed. The postponed portion will appear on your instalment amounts but will continue to incur interest.

After five years of continuous postponement of rates, Council will Write-Off the very first years postponed rates and the interest that has been applied for that particular year. There will be no more than 5 years maximum postponed rates and interest charges payable at any time.

Postponed rates can remain on the property providing its use doesn’t change, i.e: demolition of house for redevelopment, or its use change to business or commercial or property sold or changed ownership. Should any of these changes occur the postponed rates and interest charges will become due and payable i.e up to a maximum of 5 years of postponed rates and interest charges will become immediately due and payable.

To apply for postponed rates download and complete the Postponed Rates Application Form.

For more information, phone 1300 36 2170.

This certificate is generally issued as part of the conveyancing process as proof for the purchaser of the outstanding rates and charges on the subject property.

There is a statutory fee of $105.00 payable for each section 603 certificate. GST is not applicable.

For urgent certificates, an additional $50.00 may be paid for same-day service if lodged before 11am.

The certificate may be ordered:

Online - You can register to apply for section 603 certificates through ePathway.