Rates can be paid as:

One lump sum on or before 31 August each year;

OR

Four quarterly instalments, due:

• 1st instalment: 31 August
• 2nd instalment: 30 November
• 3rd instalment: 28 February
• 4th instalment: 31 May

Council is committed to setting rates that are fair and equitable for all ratepayers while complying with the requirements of relevant NSW Government legislation.

Residential rates are calculated using a combination of your property's land value and a fixed base amount. The inclusion of a base amount helps moderate the impact of significant variations in land values across the Local Government Area, ensuring a more balanced distribution of rates.

For the 2026–2027 financial year, the residential base amount is $708.00 per property.

Your residential rate is calculated using:

• The land value of your property; and
• A fixed base amount of $708.00.

Example:
The following example demonstrates how a residential rate would be calculated for the 2026–2027 financial year using an average land value of $785,000.

Interest will accrue only on overdue rates and charges. Interest is calculated daily at the annual percentage rate determined by the Minister for Local Government each financial year.

Current interest rate

• 1 July 2026 – 30 June 2027: 9.5% per annum (calculated daily)

If you are experiencing financial difficulty and are unable to meet your rates obligations by the due date, Council may consider approving a payment arrangement. A payment arrangement allows your rates and charges to be paid by instalments over an agreed period subject to Council approval. To request a payment arrangement, please submit the application here.

There is a separate Domestic Waste Management Charge for the collection and management of household waste, recycling and clean-up services.

For the current financial year, the annual charge for a standard domestic waste service is $735.00 per dwelling or unit.

Change of Address

If the postal address recorded with Council is no longer current, please submit a Change of Address application to update your details.

Change of Name

Council records must reflect the same ownership details as held on the Certificate of Title with the NSW Land Registry Services. Any change to a ratepayer’s official details including the removal of a ratepayer’s name must be lodged with NSW Land Registry Service.

For information on the correct course of action to amend the details on the Certificate of Title, go to https://www.nswlrs.com.au/ or contact NSW Land Registry Service on 02 8776 3575.

If you are a pensioner, you may be entitled to a rebate.

To apply for the rebate complete the online form or download and complete the Pensioner Concession Application Form

Please provide a photo/scanned copy of both sides of your Pensioner Concession Card. Failure to do so will delay the processing of your application.

All NSW councils give a mandatory rebate of up to $250.00 to eligible pensioners.

You are an eligible pensioner if:

• You are liable for the rates and charges on a property, which is your sole or principal residence, and;
• You have a current pensioner concession card issued by Centrelink or the Department of Veteran’s Affairs;
• You have a gold card embossed with 'TPI' (Totally Permanently Incapacitated);
• You have a gold card embossed with 'EDA' (Extreme Disablement Adjustment);
• You are a War widow or widower or wholly dependent partner entitled to the Pensioner Concession Card*

* If you are a war widow or widower or wholly dependent partner but do not have Pension Concession Card, you should contact the Department of Veteran's Affairs (DVA) to test your eligibility for the DVA income support supplement. Eligibility is subject to an income and assets test. Holders of cards other than those listed above are not eligible for the concession. For assistance from the DVA call 133 254.

If you meet the above criteria, please contact us on 1300 36 2170 or visit one of our Customer Service Hubs.

Valuations are conducted by the Valuer General in accordance with Section 48(2) of the Valuation of Land Act. Council is required to rate all properties using the land and valuation data supplied by the Valuer General's Department (VG). Council is supplied every three (3) years with a General Valuation of all land within its local government area and Councils have an obligation to use those values for rating purposes.

Any enquiries regarding land valuations should be directed to the NSW Valuer General, who is responsible for determining land values. Where a valuation is amended, Council will update the rateable value in accordance with the information provided by the Valuer General.

For valuation enquiries or to lodge an objection, please contact the NSW Valuer General directly:

Phone: 1800 110 038
Email: valuationenquiry@property.nsw.gov.au
Website: NSW Valuation and Objection Portal

Certain land may be exempt from Council rates.

To qualify for an exemption, the land must meet the requirements set out in Section 555 of the Local Government Act 1993. This may include land that is:

• used for churches or other recognised religious purposes;
• used as a minister’s residence;
• used for schools or educational purposes;
• public land;
• used for hospitals;
• owned and used by public charities

Eligibility for exemption depends on both the ownership and use of the land and is assessed in accordance with the  of the Local Government Act 1993

If you own land that has a higher value because of its permitted use or development potential, but you continue to use and occupy the land for residential purposes, you may be eligible to have part of your rates postponed under Section 585 of the Local Government Act 1993.

Postponement allows eligible property owners to pay rates based on a lower land value while the portion of rates attributable to the property's higher value is postponed.

Eligibility

A ratepayer may apply for postponement of rates where the land is:

• a parcel of land containing a single dwelling-house that is used or occupied as a dwelling, but is zoned or otherwise designated for industrial, commercial or residential flat building purposes;
• a parcel of land containing a single dwelling-house that is used or occupied as a dwelling, but is zoned or otherwise designated to allow subdivision for residential purposes; or
• rural land that is zoned or otherwise designated to allow non-rural use, or subdivision into two or more lots where at least one lot would be less than 40 hectares.

How are Postponed Rates Calculated?

To calculate the amount that may be postponed, two land values are provided by the Valuer General:

• the property's full land value, based on its current zoning and permitted uses; and
• an attributable value, representing the value of the land based on the use for which it currently qualifies for postponement.
• The difference between the rates calculated using these two values is postponed. The remaining rates are payable by the normal instalment due dates.

The difference between the rates calculated using these two values is postponed. The remaining rates are payable by the normal instalment due dates.

Example

In this example, rates calculated on the attributable value of $4,000,000 are payable by instalments.

The portion of the rates attributable to the remaining $8,000,000 in land value is postponed and continues to accrue interest while it remains postponed.

What happens after five years?

Postponed rates operate on a rolling five year basis.

Once five years have elapsed from the commencement of the financial year for which rates were postponed, Council writes off the postponed rates and associated interest from that financial year, provided the land continues to qualify for postponement.

This means that while the property continues to qualify, no more than five years of postponed rates and associated interest remain against the property at any one time.

Example

When do postponed rates become payable?

Postponed rates may become due and payable if the property no longer qualifies for postponement.

This may occur where:

• the property is sold or ownership changes;
• the existing dwelling is demolished for redevelopment;
• the land is developed or subdivided;
• the property is no longer occupied or used for the qualifying purpose; or
• the use of the land changes, for example to a business or commercial use.

If this occurs, the postponed rates and associated interest that have not already been written off may become due and payable.

How to Apply

To apply for postponed rates, download and complete the Postponed Rates Application Form.

For more information, contact Council on 1300 36 2170.

A Section 603 Certificate is issued under the Local Government Act 1993 and provides information about the rates and charges applicable to a property. It shows amounts that are payable to Council, including any outstanding rates, annual charges, interest and other relevant amounts recorded against the property.

The statutory fee for a Section 603 Certificate is $105.00 per certificate. GST does not apply.

For urgent requests, an additional fee of $50.00 applies for same-day processing, provided the application is lodged before 11:00am.

How to Apply

Online - Register and apply for section 603 certificates through ePathway.