You can register to receive your rates and instalment notices by email through eNotices.
How to pay your rates
You can pay your rates online through Post Billpay.
Call 1300 859 651. Payments can be made 24 hours a day, 7 days a week.
Pay over the phone or online through your bank. Biller Code is #4440.
Download the Direct Debit Request Form and send it to Liverpool City Council, Locked Bag 7064, Liverpool BC, NSW 1871. Alternatively, email the request to firstname.lastname@example.org.
Pay at Council's Customer Service Centre, 33 Moore Street, Liverpool, NSW 2170.
You can pay by cash, eftpos or credit card. Office hours are Monday to Friday, 8.30am to 5pm.
You can pay in person at any post office.
FREQUENTLY ASKED QUESTIONS
For customers experiencing financial hardship due to the COVID-19 epidemic, we are only too willing to work alongside you to develop a payment plan and offer an interest free period to assist you during this time. To apply for financial hardship assistance please complete the following application Rates Hardship Application (Applications open from 2 August 2021). Council will be get back to you shortly. For any further information please contact Liverpool City Council on 1300 36 2170.
Rates can be paid as:
One lump sum on or before 30 September each year;
Four quarterly instalments, due:
- 1st instalment: 30 September
- 2nd instalment: 30 November
- 3rd instalment: 28 February
- 4th instalment: 31 May
(These dates are the 2020/2021 financial year).
In determining rates payable by landowners, Council is mindful of setting rates which are as fair and equitable as possible, whilst complying with the relevant State Government legislation. With residential rates, Council uses a base amount to help even out rate increases in areas where there have been extreme variations in land values. In other words, not all your rate amount is tied to the land value of your property. The base charge for 2020-2021 is $583.00 per property.
Your residential rate is calculated in two parts using:
- Your land value
- A base charge.
Here is an example of how a residential rate would be calculated in 2020-2021 for an average land value of $500,000.
|Land Value $500,000 X 0.001152||$576.00|
|Environment Levy $500,000 X 0.0000436||$21.80|
|Domestic Waste Management Annual Charge||$480.00|
|Storm water Management Annual Charge||$ 25.00|
|Total Rates Payable||$1,673.80|
If your quarterly payments are not paid in full by the due date, you may have to pay interest on the amount owing. The interest charge is calculated daily at the following rate
01/07/20 – 31/12/20 0.00% p.a.
01/01/21 – 30/06/21 7.00% p.a.
There is a separate charge for domestic waste management services including garbage, clean-up and recycling services.
The current annual domestic waste management charge for a regular service is $480.00 each dwelling or unit.
If you have changed your name, a copy of your Marriage Certificate or change of name certificate must be sent to Council by email to email@example.com, or posted to Liverpool City Council, Locked Bag 7064, Liverpool BC, NSW 1871.
If your current postal address is different from the address shown on the front of the rates notice, please notify us immediately in writing by email or post.
If you are a pensioner, you may be entitled to a rebate.
Please provide a photo/scanned copy of both sides of your Pensioner Concession Card. Failure to do so will delay the processing of your application.
All NSW councils give a mandatory rebate of up to $250 to eligible pensioners.
You are an eligible pensioner if:
- You are liable for the rates and charges on a property, which is your sole or principal residence, and;
- You have a current pensioner concession card issued by Centrelink or the Department of Veteran’s Affairs;
- You are a widow or widower of a member of the Australian Defence or Peacekeeping Forces, or;
- You are the unmarried mother of a deceased unmarried member of either of those forces, or;
- You are a widowed mother of a deceased unmarried member of either of those forces, or;
- You are a TPI under the Veterans' Entitlement Act 1986, or;
- You receive a general rate of pension adjusted for extreme disablement under section 22 (4) of the Veterans’ Entitlement Act 1986 of the Commonwealth, or a special rate of pension under section 24 of that Act.
If you meet the above criteria, please contact us on 1300 36 2170 or visit our Customer Service Centre, 33 Moore Street, Liverpool, NSW 2170.
Certain land is exempt from rating and referred to as Non-Rateable Land.
In order to be eligible for exemption, your land must fit into the following categories as defined by the Local Government Act 1993:
- Minister's residences
- Public land
- Land owned and used by public charities and certain other land as provided in section 555 of the Local Government Act 1993.
If you own land which has been rezoned, you may be able to postpone part of your rates if your land is residential land which contains a single occupied dwelling which is zoned for residential or commercial use or subdivision
Postponing your rates will result in you paying less rates until you sell or develop the land when you must pay the postponed amount (including some postponed interest charges).
This provision is usually used for “asset rich and cash poor” owners who choose to continue to use and occupy their land after the land has been rezoned but can’t afford the high holding costs that come about due to increases in the land values. By postponing your rates, you can pay the postponed rates when you realise the value of the land when it is sold or developed. Where the land is held for longer than 5 years, some of the postponed rates are written off by Council so at any time you are only liable to pay a maximum of 5 years postponed rates and interest. This is particularly beneficial if you intend to hold the land for longer than 5 years.
To assess how much you will need to pay, the land is given two values, with one being the value of the land if it were only zoned for residential or rural use, and the full land value according to is zoned uses. Council will postpone the rates differences between the values and you will only need to pay the rates on the lower value. After 5 years and each year after that, unless the land has been vacated or developed, Council write off one year of the postponed rates from 5 years prior so at any time you are only liable to pay a maximum of 5 years of postponed rates when the land is developed or sold.
|Postponed Apportionment Value||$2,200,000|
|Remaining Balance of Valuation||$1,800,000|
As per example the rates calculated on the $1,800,000 will be due and payable by instalment, but the rates calculated on the Postponed Valuation $2,200,000 will be levied but postponed. The postponed portion will appear on your instalment amounts but will continue to incur interest.
After five years of continuous postponement of rates, Council will Write-Off the very first years postponed rates and the interest that has been applied for that particular year. There will be no more than 5 years maximum postponed rates and interest charges payable at any time.
Postponed rates can remain on the property providing its use doesn’t change, i.e: demolition of house for redevelopment, or its use change to business or commercial or property sold or changed ownership. Should any of these changes occur the postponed rates and interest charges will become due and payable i.e up to a maximum of 5 years of postponed rates and interest charges will become immediately due and payable.
To apply for postponed rates download and complete the Postponed Rates Application Form.
For more information, phone 1300 36 2170.
This certificate is generally issued as part of the conveyancing process as proof for the purchaser of the outstanding rates and charges on the subject property.
There is a statutory fee of $85 payable for each section 603 certificate. GST is not applicable.
For urgent certificates, an additional $42 may be paid for same-day service if lodged before 11am.
The certificate may be ordered:
Over the counter at Council's Customer Service Centre, 33 Moore Street, Liverpool, NSW 2170
Online - You can register to apply for section 603 certificates through ePathway.