Please be advised that due to necessary updates, All Council Systems will not be accessible between 8PM and 11:59PM on Thursday 28th March 2024

From Monday 8 April, Customer Service will be moving to a new service hub at our new library, Yellamundie - Lower Ground Floor, 52 Scott Street Liverpool. For more information, visit

Refugee Support

Anglicare Sydney’s mission, throughout our 160 year history, has been to serve the vulnerable, poor and socially excluded with respect, compassion and love. They offer help and assistance with:

  • Food and financial assistance
  • Aboriginal and Torres strait islander programs
  • Aged care
  • Families, relationships and counselling
  • Out of home care
  • Youth support
  • Migrant and refugee support
  • Mental health support
  • Disability and carer support

To find out more about these programs visit www.anglicare.com.au

LawAccess NSW is a free government service that provides legal help for people who have legal problem in NSW. LawAccess NSW provides this help with its telephone service and website.

You can call LawAccess NSW for legal information, referrals to other legal services and, in some cases, legal advice from a family, criminal or civil law solicitor. You can visit the website, www.lawaccess.nsw.gov.au, to access resources around a range of legal topics. The resources found under the Representing Yourself tab are developed by LawAccess NSW solicitors. There are guides and detailed information for people who are representing themselves in a court or tribunal. There are also a range of videos for people to view.

Visit www.lawaccess.nsw.gov.au or call 1300 888 529 between 9am and 5pm, Monday to Friday (excluding public holidays). If an interpreter is required call the Translating and Interpreting Service (TIS) on 131 450 first and ask for LawAccess NSW.

STARTTS is a specialist, non-profit organisation that for 30 years has provided culturally appropriate and cutting edge psychological treatment and support to help people heal the scars of torture and refugee trauma and rebuild their lives in Australia. STARTTS helps people and communities from refugee backgrounds, including asylum seekers, who were forced to leave their country due to persecution in the context of political conflict, organised violence and human rights violations.

STARTTS employs specialist Child and Adolescent Counsellors, Youth Workers and School Liaison Officers who work with children, families and schools to provide a broad range of services including individual counselling, therapeutic group work and other activities such as camps and art, music or sports programs.

STARTTS also supports and resources service providers and schools to work more effectively with refugees.

Visit  www.startts.org.au and hover over ‘Services’ to find out more, or call us on (02) 9646 6700

Settlement Services International (SSI) is a community-based, not-for-profit humanitarian organisation providing a range of services in the areas of humanitarian settlementaccommodationasylum seeker assistancemulticultural foster caredisability support and employment services in NSW.

SSI is committed to ensuring that people in vulnerable communities in NSW are supported and resourced to fulfill their potential as members of the Australian community. Services include:

  • Humanitarian
  • Settlement support
  • Child and family
  • Ignite small business start ups
  • Housing services
  • Ability links NSW
  • Employment services
  • Community engagement
  • Future ability
  • Arts and culture program
  • Parents Next
  • Community hubs
  • Youth

Visit https://www.ssi.org.au/

The NSW Refugee Health Service aims to protect and promote the health of refugees and people of refugee-like backgrounds living in NSW.

Our service:

  • provides early health assessments by refugee health nurses for newly arrived refugees
  • educates health service providers on refugee health and related issues;
  • acts as a link between agencies working with refugees and health services;
  • provides targeted health promotion programs for refugees
  • provides medical assessments and referrals through GP clinics, particularly for recent arrivals;
  • facilitates and conducts research in refugee health; and advocates for health policies and appropriate services for refugees.

Visit https://www.swslhd.health.nsw.gov.au/refugee/ for more information

SPARK is a settlement support program of the St Vincent de Paul Society for newly arrived refugee and asylum seeker families. SPARK partners with primary schools in Western Sydney, and uses volunteers and other community organisations to support the settlement of newly arrived families and create opportunities to engage with local communities.

SPARK inspires inclusive communities by creating opportunities for newly arrived and settled families to meet and build meaningful connections.

Our work includes:

  • Providing   children with educational, aspiration building and recreational programs
  • Providing parent   programs, workshops and events that offer opportunities to build   educational and language skills, increase social connection and provide   support and referrals
  • Building   the capacity of the community to support the settlement of newly arrived   families. We do this by partnering with and offering training to local   schools, community organisations and bilingual workers.

Visit www.spark.vinnies.org.au or call 4621 5557

The Migrant Resource Centre provides casework and group activities to help migrants and refugees settle well and participate in Australia.The Western Sydney MRC can assist to:

* Provide practical information and referrals

* Help build your knowledge and skills to access services and settle in Australia

* Help you develop practical skills through our group activities and casework

* Provide opportunities for you to make new friends and build relationships

We provide free activities and services including:

- Casework

- Information and referral to other services

- Playgroups and parenting support

- Youth services, including homework support, youth casework and recreational activities

- Classes and courses, such as English, art and computer classes

- Employment and training opportunities

- Information sessions

- Aged care support

- Social groups

- Festivals and community events

- Volunteering opportunities

Visit http://wsmrc.org.au/#