Like all councils in Australia, Liverpool City charges rates to residents to help pay for the wide variety of services which Council provides. The Department of Local Government oversees the charging of rates for all councils within NSW.

You can lodge rate issues and change of mailing address for your Rates Notices online through Council's Online Service Centre

Receive your rates & instalment notices online

WomanonComputerYou can now register to receive your rates and instalment notices online. By accessing this service you will receive your rates notice via email at no charge. You can print, save and email this notice. Rates notices for up to the last two years are available.

Click here to register now to access your online rates notice.

Payment methods

See the sections below for further information on rates payment options.

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Paying Electronically

Online payments



OnlineBPAY allows you to pay over the phone or through the internet from your cheque or savings account. Biller Code is #4440.

To make use of this option, contact your financial institution to ensure the BPAY facility is available.

Provided you have sufficient available credit or balance, the payment will be processed and you will be issued a receipt number for the bill payment.

Direct debit

This method allows us to debit your bank/credit union/building society account. Payments of your rate account via Direct Debit can be quarterly. The amount payable will be automatically deducted from your nominated account on the due date for payment.

Simply download an application form, complete and return the application to Liverpool City Council.

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Paying in Person

Pay at Council's Administration Centre.

Please bring your whole rate notice with you. You can pay by cash, cheque, eftpos or credit card. Office hours are Monday to Friday 8.30 pm to 5 pm.

Pay at any Australia Post branch

You can pay in person at any post office. Please present the notice intact. A paper receipt will be issued.

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Paying by mail

You can send Council your payment by post

Simply include your cheque or money order payable to Liverpool City Council, together with the detachable deposit slip portion of the rate notice, to:

Liverpool City Council
PO Box 6005
Macarthur BPC

Please note that payments are processed by Council's agency.

NB. This PO Box address is for rates payments only. Other correspondence should be posted to Council's Administration Office - Locked Bag 7064, Liverpool BC 1871.

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Paying by Phone

PhoneYou can pay by telephone by calling

1300 859 651

Payments can be made 24 hours a day, 7 days a week for the cost of a local call, with the exception of mobile phones which will be charged at mobile phone rates. Visa and Mastercard accepted.

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Payment dates

Rates can be paid in:

  • One lump sum on or before 31 August each year or
  • Four equal instalments.

If you choose to pay in quarterly instalments, the due dates for each instalment is as follows:

  • 1st instalment - 31 August
  • 2nd instalment - 30 November
  • 3rd instalment - 28 February
  • 4th instalment - 31 May

These dates are the same every year.

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Late Payments

If your quarterly payments are not paid in full by the due date, you may have to pay interest on the amount owing. The interest charge is simple interest calculated daily, at the rate of 8.5% p.a. Please ensure your payment reaches us by the due date shown on your notice. If you are paying by mail, you should make allowances for the time it may take.

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Concessions, exemptions and assistance

If you are having difficulty making your payments, please contact us by telephoning 1300 36 2170 or visiting one of our Council offices. We may be able to make special arrangements to help you.

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Pensioner Rate Rebate

If you are a pensioner, you may be entitled to a rebate.

All NSW councils give a mandatory rebate of up to $250 to eligible pensioners.

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The Mandatory Rebate

You are an eligible pensioner if you are liable for the rates and charges on a property, which is your sole or principal residence, and you have a current pensioner concession card issued by Centrelink, or you have a current pensioner concession card issued by the Department of Veteran's Affairs because:

  • You are a widow or widower of a member of the Australian Defence or Peacekeeping Forces, or
  • You are the unmarried mother of a deceased unmarried member of either of those forces, or
  • You are a widowed mother of a deceased unmarried member of either of those forces, or
  • You are a TPI under the Veterans' Entitlement Act, 1986, or
  • You receive a general rate of pension adjusted for extreme disablement under section 22 (4) of the Veterans' Entitlement Act, 1986 of the Commonwealth, or a special rate of pension under section 24 of that Act.

Please note: If you start receiving a pension after the commencement of a quarterly billing period and you meet the above conditions, you can claim a rebate from the start of the next quarterly billing period.

If you cease to qualify as an eligible pensioner after a quarterly billing period, you will not be entitled to receive a rebate after the end of the quarterly billing period in which you ceased to be eligible. Therefore, if you were granted a pensioner rebate in advance that you are no longer entitled to, it will be charged back to you rate account for the period pertaining to your ineligibility.

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Land exempt from rates

Certain land is exempt from rating. This land is referred to as "Non-Rateable Land".

In order to be eligible for exemption from rating your parcel of land, it must fit into the following categories as stipulated in the Local Government Act, 1993:

  • Churches
  • Minister's residences
  • Schools
  • Public Land
  • Hospitals
  • Land owned and used by public charities and certain other land as provided in the provisions of the section 555 of the Local Government Act, 1993.

You may apply to have your property exempt from rating, or appeal Council's decision, in the Land and Environment Court.

Further information regarding non-rateable land may be obtained from Council's Customer Service Centre on 1300 36 2170.

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Section 603 Certificates

What is a Section 603 Certificate?

Section 603 of the Local Government Act, 1993 provides for the issue of a certificate for "Rates and Charges." The certificate states the amount (if any) due and payable to Council by way of rates, charges or otherwise in respect to any particular parcel of land. This certificate is generally issued as part of the conveyancing process as 'conclusive proof' in favour of the bona fide purchaser as to outstanding rates and charges on the subject property for a particular point in time.

An application under Section 603 may be made on the approved form and accompanied by the relevant fee.

Applying for a Section 603 Certificate

Solicitors, real estate agents and members of the public etc may apply for a certificate accompanied by the approved fee. The application is processed by the cashier and a receipt is issued. The receipt details are noted on the application form and forwarded to the Rates Section for processing.


There is a statutory fee of $75 payable for each Section 603 certificate. GST is not applicable.

For urgent certificates an additional $39.00 (total $114.00) may be paid for same day service if lodged before 11am. Please note, this service is not available when ordering online.

Processing time and ordering of Section 603 Certificates

The usual processing time for a Section 603 certificate is 36 hours from the date of receipt and payment.

The certificate may be ordered:

  • Via mail - Locked Bag 7064 Liverpool BC NSW 1871
  • Over the counter at Council's Administration Centre located at Level 2, 33 Moore Street, Liverpool NSW 2170
  • Online - You can Register to apply for online 603 certificates.
Ordering Online:

The process is simple:

  • Register to use the online service - you will only have to do this once.
  • Follow the easy step-by-step process to order your 603 certificate.
  • Pay by credit card and you will receive a receipt straight away.

Your request will be checked and the certificate will be posted within 2 working days.

As a registered user, you can search Council’s database of properties and order multiple 603 certificates in a single transaction. This service is part of Council’s aim to provide faster, more user friendly services and manage information in a more accessible way.

First time user?

Register for the e-certificate service here

Already registered?

Sign in for the e-certificate service here

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Last updated on 2017-08-15AEST08:41:26+1000